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“This is by far the best UPS location I’ve used. Excellent customer service from the folks who work here. They’ve helped me time and time again from when I had issues returning a Fios router to Verizon to just today when I forgot to erase a phone and had to double back before it shipped out. Thanks!”
“I'm sorry, I didn't catch her name. But the lady working the counter at 8:30am in Gilbertsville this morning was awesome!!! I didn't understand the kiosk thing cause I still had to close my packages. I waited in line patiently, went up to her with my laundry basket full of returns. She was super helpful, showing me how to use the clear tracking paper envelopes and closing everything up. Very pleasant the whole time. I must say it was cold in there though! She said her heater wasn't working properly. And, 1 of the kiosks was down too. Its really hard to get your fingers to do what they are supposed to when they are very cold. I really hope someone is able to fix the heat for her soon!”
“The staff at the UPS store in Wayne consistently provides outstanding Customer Service. They clearly enjoy working with each other so it’s a pleasure to visit the store.The staff is friendly, efficient, kind, and knowledgeable. A special call out to recognize Atara who is great at solving problems.”
“The associate that helped me to do my 38 page packet print out was super helpful! He was waiting on another customer who wasn’t so nice and he still directed me on how to print out five copies of my extremely important packet!”
“Great for postal needs. I have dropped USPS and Fed Ex packages here and had no issues. Team is communicative and goes through all the info for the carrier you are using. I recommend them for your shipping needs.”
“The staff at this USPS location are friendly, compared to other locations I've visited. Chanisia in particular was very helpful and made the passport process smooth and efficient. Thank you!”
“I was worried about my package and so I called and even tho the wait was very long I has a AWSOME customer service rep named HARSH that went out of his way to assure me that my packages were being delivered to the right address and that they were on the way I so appreciate him taking his time not rushing me off the phone and listening to my worries and puttingvmy mind at ease. because the last thing I want to do is worry about my packages the day before valentines day! Thanks Again HARSH!!!”
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“The UPS sale associates here are extremely helpful and kind. I had come in for a notary. I also had a few questions and they helped me navigate the process and made it very easy.”