AT&T Store in Scranton offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that come with nationwide 5G service. Customers have had varying experiences at the AT&T Store. Some, like DJ and Nicholas, provided excellent customer service, making the experience easy, efficient, and ensuring customers understood how to use their new devices. Latasha, the manager at the Dickson City Siniawa location, went above and beyond to rectify a bad experience a customer had at another store and continued to provide exceptional support. However, not all experiences were positive. One customer felt their salesman was disinterested and unable to sell them on the Samsung device they were interested in, as he preferred iPhones. Overall, the AT&T Store in Scranton offers a range of products and services, with the quality of customer service varying depending on the associate.
DJ was great. I purchased a new phone and he made the experience easy and efficient. By far the best experience I’ve ever had at a cell phone retail store.
March 2024
They treat you great no wait and they know there stuff
February 2024
Nicholas did an excellent job helping us with our new phone purchase. Kind courteous and helpful. Spent the time to make sure we understood how to use our phones. He is very knowledgeable about the products offered.
