The AT&T Store in Scranton offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Customers report great experiences and highly recommend the store. Staff members are described as beyond knowledgeable, very helpful, friendly, patient, and professional. They provide excellent service, helping with new devices, replacements, upgrades, and the entire setup process, even in complex situations like transferring information from old phones. The staff makes a nerve-wracking process feel simple and easy, leaving customers feeling totally secure. Multiple reviews highlight specific employees for their exceptional care and assistance.
Had a great experience with Jah’s service! He hooked us up with a new phone, better service and helped us with our Direct TV. Very knowledgeable and professional. We drove an hour to this store, well worth it. Thank you!
March 2026
Thank you, Kevin! He gets it. I got awful, awful treatment at a third-party AT+T store and Kevin straightened it all out. Customer kept!!
February 2026
Wonderful would recommend to everyone to switch to AT&T. I live in the country and no other service is better. Signal is great. The staff in the store are wonderful. I think you’re all for everything.
