AT&T Store in Scranton offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that come with nationwide 5G service. Customers have had varying experiences at the AT&T Store. Some, like DJ and Nicholas, provided excellent customer service, making the experience easy, efficient, and ensuring customers understood how to use their new devices. Latasha, the manager at the Dickson City Siniawa location, went above and beyond to rectify a bad experience a customer had at another store and continued to provide exceptional support. However, not all experiences were positive. One customer felt their salesman was disinterested and unable to sell them on the Samsung device they were interested in, as he preferred iPhones. Overall, the AT&T Store in Scranton offers a range of products and services, with the quality of customer service varying depending on the associate.
Ricardo E was extremely helpful, patient and knowledgeable. Visit this office and ask personally for him.
May 2026
All employees were completely awesome and fast and excellent with the help I needed thank you guys so much for amazing service!!!
April 2026
5!!! If we could rate him a 10, we would! He was super sweet and made the process soooo easy! We will be doing future business with DJ and highly recommend him to others! Give this man a promotion or raise because he is the bomb and we loved having him help us! Very satisfied customer here!! Thanks so much.