Chase Bank
BanksHours:
203 N Washington Ave, Scranton PA 18503 Hours
About Chase Bank
Chase Bank provides extremely good and professional customer service from start to finish. The staff is super helpful, knowledgeable, and treats everyone with great respect and kindness, making customers feel valued. Employees greet people politely with a smile, go above and beyond to help, and offer great advice. The service is described as amazing, with professionalism that makes banking easier. The facility is very brand new and clean, located in the heart of downtown. It offers easy access with free parking on weekends and an indoor ATM that dispenses singles. However, the ATM cannot be accessed on a Sunday despite having its own dedicated entry room. Overall, the experience is wonderful, with friendly and eager staff providing professional banking on new horizons.
Most Recent Reviews
December 2025
Easy access. Free parking on weekends. Indoor ATM gives singles. Wonderful customer service much beyond the online messaging process.
November 2025
Great bank but you cannot access their atm on a sunday even though it has its own dedicated entry room. Doesn't make sense, just wasted a trip.
July 2025
Wow amazing service ,everyone in this branch has so much knowledge and Professionalism runs so much easier for me then New York branch.
Really need help see Deborah Telesz this young lady is very smart and assist you all the way you won't regret.
Best Bamk in Pennsylvania.
Keep up the excellent service.
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