Community Bank, N.A. is a full-service bank with branches across Upstate NY, Northeastern PA, VT, and Western MA. It operates on special hours, so calling ahead is recommended. The bank is known for excellent customer care, with friendly and patient tellers who provide good service during transactions. Staff members, including Brenda, Francheska, and Maryna, are appreciated for their helpfulness and resolving issues promptly. Customers feel comfortable visiting the bank, and the employees make first-time account openings and other transactions smooth and positive.
Excellent customer care and service. Brenda and her associate (didn't catch her name) in the drive-thru we're very patient with me through all of my transactions.
August 2023
I like to come to this bank, all the tellers are very nice. Brenda and other ladies are very sweet! I want to thank Francheska from Keyser branch and Maryna from Olyphant branch for resolving our issue ( mistake that happened not at the bank’s fault).
May 2023
Helped my son open his first checking account. Had to drive to a different branch due to a missing/lost debit card. But the service was good and the employees were great.
