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November 2023 by Pravin Patel
5 stars
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August 2023 by Troy Something
The only bank in the area that closes at 5 when every other bank closes at 6 or 7 on a Friday
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August 2023 by Meghan Gurganus
I called and the woman was very helpful but the phones are not good quality, they were staticky and it was very difficult to understand what was said.
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April 2023 by J. F.
I've had NBT bank for 2 years now after switching from NET. The bank tellers are very polite. I was in a jam and they allowed my account to overdraft to cover my rent. I am very grateful. It's nice to know NBT bank has you covered!
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April 2023 by J.
I've had NBT bank for 2 years now after switching from NET. The bank tellers are very polite. I was in a jam and they allowed my account to overdraft to cover my rent. I am very grateful. It's nice to know NBT bank has you covered!
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March 2023 by Annie Dejesus
Very helpful
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September 2022 by SAM MERRITT
The staff there knows what they're doing they're great
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July 2022 by Dee Vanderburg
The ladies are so nice every time I go in they have a smile and ask how I am they are very helpful and efficient polite and I love going there.
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July 2021 by Joe “Quikdraw67” McGraw
Very friendly people who are helpful.
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April 2021 by Adam Elman
After 8 years of having an account with NBT, I have decided I will be closing mine after dealing with this branch and the lack of professionalism with the company as a whole. Avoid
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July 2020 by Phil Z123
Convenient ATM
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June 2020 by Leslie K.
This bank is shady don't do business with them!!! I've had to report them to the better business bureau. I have a personal loan with them and when I tried to pay it off the stated it's my fault that the account information I gave them was incorrect when in fact it's their phone lines that skip while talking. They continue to charge me interest on my loan while they "looked into it". They also messed up my credit while they were supposedly looking at the issue. They did NOT call back when they stated they would which caused the payment to be "late" which accumulated more interest even though I tried to handle this situation long before payment was even due. They refuse to allow customers to speak to a manager and their customer service representatives shouts at you and will try to talk over you. I am warning everyone not to do business with this company.
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November 2019 by DJanonymous 13
The staff in this bank is phenomenal. They are always so helpful and courteous when I go there!
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February 2019 by Lizbeth Gonzalez
This bank is horrible. Their is this one blonde girl, she always has an attitude. They always do. I feel like some of them a racist. And they arent not about being a family bank like PNC or fidelity bank. They are rude.
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March 2018 by CruzControl 718
Nice little bank and helpful polite staff but this bank seems to have a problem with getting robbed regularly which is worrisome to me having money there and living right next to it. They can use some kind of security personnel here for sure
