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“Jen, Daniel and last but certainly not least, Merleen went above and beyond helping me with an issue that did not even begin at their branch. These ladies need to have their customer service ethics duplicated throughout all Truist branches and there would be very few dissatisfied customers. Well done ladies and thank you very much!!!”
“I want to give a shout out and say thank you to Haidee for her help this morning! I was dealing with a complicated personal situation in which I needed proof of closure of every bank account I ever had.
I couldn’t get into the app anymore, and the closure was long enough ago where I wasn’t in their system. She took her time to hand craft a letter with all the specifics of the information my situation required.
This was an enormous relief and I am so grateful for the time she spent helping me out this morning.”
“I highly recommend this bank and branch! Josefina G. Opened an account for me, she was super fast, polite, personable and I am thrilled that my experience was as such! Josefina needs a promotion! She absolutely is an asset !”
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“Jason was servicing theATMs in ShillingtonFriendly courteous professional super intelligentAs asset to your organization ?He works out of State Hill RoadThanks JasonGordon Lutz”