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“Great Bank Great products I've been with M&T since before it was M&T I started with Hamburg Savings and Trust in 1957 I'm very happy with Paige, Olena and the other girls at Tuckerton it is a very great Bank. I initially started at Hamburg Pennsylvania in 1957 but I live in Leesport now M&T is heads and Above the rest I highly recommend them”
“I want to thank Emily and Catherine, for their amazing help. They did everything they could to help me get a copy of an old check that was cashed, unlike the other representative who helps with opening bank accounts etc… he had no idea o. How to retrieve the information that I needed.
They deserve a raise for their professionalism and customer service.”
“I recently have taken over POA responsibilities for a family member and Charlie Cho has been an amazing help with navigating through the process and various accounts. When you have a life changing event and need to make sure a family members accounts are taken care of, it can be extremely stressful. Charlie made this transition so easy for me to understand and gave me all the steps I needed to take. He literally phone conferences in with me so I don’t have to figure out the account customer service on my own to get the information I need. If you are looking for a trustworthy and helpful associate who truly takes the time to help you and looks out for your best interest I highly recommend Charlie!”
“I have never been so impressed with a bank and its employees in my life. Over the years, I’ve been part of several banks for different reasons such as business, college, personal, you name it. And yet, I wasn’t even a member here, and they still treated us like royalty. This bank officially goes down in the books as the best around.
At first, the woman helping us wasn’t sure she could assist with what we were asking. So, we thanked her and walked back to the truck. But wouldn’t you know it..she came outside, flagged us down, and said she found a way to help after all.
Where else can you find that kind of service these days?”
“I've been with riverfront throughout the years. And they're always professional and they're always polite. And they're very nice people. I recommend that they stay there and not have anyone else. But the people that works there now In Lancaster, ave. God Bless Them”
“I find their locations convenient and whenever I call, I get prompt friendly service. Some fees can be annoying (like $7 to send me a mailed receipt of a wire even though they gave me a receipt when I went into the bank to do it) but I can usually get the fee waived the first time it happened and then change things on the account so it doesn't happen again. All banks out there have their annoying fees.. it's just the work around you have to find.”
“Used to have bank of America. Past 7 years no issues. I see other complaints from ex metro because they would let them overdraft their accounts.. people have to realize you need to have money in your account. This isn't charity.”
“I'm not a fan of what they did with adding accounts but this branch is fantastic. They greet you at the door and work really hard to make the banking experience pleasurable. I only go there once a month to make a deposit and it's a joy each month.”
“I have been with Wells Fargo since 1994 maybe earlier. Been with them threw 4 name changes. First Union, First National then Wachovia and now Wells Fargo. Never had any issues. If someone ever made a charge on my account it was resolved within 24 hrs. They have amazing customer service on the phone, & all the branches I've been too amazing tellers & bankers. So many good services. Don't regret ever signing up with them. So don't let ppl tell u different.”
“I went to FNB today morning, I drove around an hour since there is no branch in KOP. the employee who did the job named “Kim”, she did her job very professionally and accurately in a short time. I would like to say “Thank YOU very much Kim””
“I opened an account with them two years ago, after six months of cashing paychecks there when i didnt have a bank account (my employer used citizens) and telling them “nah its okay, i wanna use santander ill just pay the $8 fee)Finally i decided to just do it.And I dont think i will ever use a different bank again!Every single time i go there the employees are insanely nice & remembered my name before i even opened the account. And besides that, god bless these people because I am a hot mess. Whether i have to go in there because i cant find my debit card & have to ask them to check the atm machine again, or my accounts overdrafted and i dont know why, or i need a new card because i broke the side with the little chip thing in it and cant use it... they have always been friendly, attentive & fixed things quickly.I try to treat them with the same demeanor too.. but theres been a time or two i came in all stressed out over money and uh, just a lil rude... and i still get met with a “its okay, happens to the best of us” response. The employees at this branch are much better people than I. HahaI also have issues with fraud and they have always been extremely transparent, helpful and prompt in dealing with anything related to that too. I dont trust my money in a lot of places, but i know its safe at citizens.”
“New to the area and opened a new checking, savings and business account here. Shaun, the small business manager, has been super patient and attentive to all of my questions - definitely love the service and made the right decision in choosing Citizens”
“As horrible as their customer service is on their 1-800 number, I only stay with Santander Bank because their entire staff are wonderful. Their work ethics are exemplary. You are made to feel like you are the most important person their when you need their services. Keep up the wonderful attitude prevalent each time I visit.”
“I just had the most amazing experience with one of the store workers Norma! She was an absolute amazing employee at this breach and explained everything perfectly to me!
Thank you Norma for your dedication to helping me start the new journey of my life :)
Fulton Bank you have a great employee and deserves this shout out!”
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“We have been members of Pagoda FCU for over 20 years. After raising 3 kids and sending all of them to college, we were in a tight spot financially and our credit cards were maxed out. There was rarely enough money for extras and vacations were out of the question. Pagoda worked with us over a series of small, short-term loans to pay off our high-interest credit card debt, consolidate other loans, and eventually pay off all of our debt. The initial loan paid off a couple of credit cards and instantly got us some breathing room in our budget. The people at Pagoda listened to our goals and developed plans to fit our needs. Isn't that what every financial institution should do for their customers? Pagoda worked with us when we really needed help. There is no better place to manage your finances!”