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“Very clean place inside, staff very friendly, great customer service, Shawn is awesome too and gives honest advice on credit, I have TD bank and bank of American and been with diamond credit since July!”
“What an amazing experience! They made taking care of a difficult situation so easy. I have to visit three banks for the same issue. Dealing with Phoenixville Federal had me thinking other banks were going to be this professional & knowledgeable. Sadly, another bank wouldn’t even talk to me even though I have all the required legal documentation. I will be closing the other accounts & putting the funds in Phoenixville Federal!! I highly recommend this bank.”
“I had a great experience from that time I walked to through the door! Everyone was nice a pleasant. Louis helped me out right away, I did not even get to sit down. Great experience and I am glad I know where another branch is at!! Keep up the great work”
9AM - 5PM
800 PA-113, Souderton
Banks
“My dad has been going to this bank for a long time now, and now that he's aging he's had a bit of difficulty with memory and a few other things. These folks have been super kind, patient, and helpful while we're adjusting! Victoria especially has been wonderful in helping him and me settle his finances. I'd recommend them for sure.”
“Thank you Tyler, Nick, and, the male XCR who collected my deposit, and the female XCR who was present while Tyler was away. Everyone was very pleasant, helpful, and informative. My apologies for forgetting the name of the other two staff members but thank you for your help!”
“I have to say, the service I receive at the Oak Branch is consistently excellent. The tellers, especially Ramesh, Jake, Mo, Jennifer, and Ms. Patel, are always so kind, friendly, and incredibly helpful. They go above and beyond to make sure my banking experience is smooth and pleasant. I truly appreciate the outstanding customer service they provide, and I always leave the bank feeling valued and taken care of. Thank you to all of you for being so amazing!”
9AM - 5PM
901 Fayette St, Conshohocken
Banks
“The East Norriton branch for the American Heritage Credit Union has been my branch for decades, and I was assisted recently by a very patient and helpful young woman at their reception desk who managed numerous transactions and changes to my account, providing wonderful customer service. Great job!”
“My experience with Phoenixville over the past 3 years has been really great. Though not my first mortgage (with other, larger financial institutions), I now have a mortgage with Phoenixville. I have come to appreciate the fact that I can call, talk with someone (live), and get any questions answered or issues resolved. All in 1 phone call. To say this is 'refreshing' (especially compared to larger financial groups) is a serious understatement. Phoenixville is right there. They take care of their customers. Right there. Right away. 100%. Honest. Fast. Caring. Real. Phoenixville is a business you WANT to work with - versus 'have' to work with. I will keep my business right where it is.”
“I live in Maryland so most of my interactions are through the mobile app. When I am with family this is my branch. That are GREAT. They are super helpful and are patient with me at my age to take the time answer my questions.”
“Helpful staff, some have more patience than others. Transactions are always perfectly accurate. Customer service is efficient and if the branch can't help, they direct you to the appropriate department quickly. A great place to bank.”
“Absolutely love this place. Jermaine is awesome and very knowledgeable. Will do all my future endeavors with him. Bless everyone that works here and have a Happy New year.”
“Every visit is welcoming, friendly and helpful! The ladies here go above and beyond to make sure I'm satisfied each time I'm there. Plus this credit union is top notch in efficiency and making me feel secure about my money.”
8:30AM - 5PM
325 Main St, Harleysville
Banks
“Never a bad experience with this bank. The staff here are professional, accommodating, and welcoming. Brandon Haniff is exemplary when thinking of these traits. Always kind and willing to help. Always makes eye contact and is very quick to say we will be right with you if he is busy. He will be missed as he goes on to new things but has set the expectations very high for his replacement.”
“Love the new look! People were all-welcoming & helpful. On-line transaction may be helpful but going to the branch lifts one’s spirits more. Besides not everyone is “techy”.”
“I recently opened an account with TruMark Credit Union in Phoenixville, and I couldn't be happier with my experience! The staff is incredibly friendly and knowledgeable, making the entire process smooth and stress-free. They offer a wide range of financial products tailored to meet my needs, and the online banking services are user-friendly and convenient. I truly appreciate their commitment to customer service and community involvement, which sets them apart from other financial institutions. TruMark Credit Union has definitely earned my trust and deserves a five-star rating!”
“I went to the Colmar branch for help with a deposit issue and met Kevin. He immediately (@ 9:01 AM) made me feel comfortable & listened to. And, even better, he was incredibly helpful. He solved a 5-year long issue in my first meeting with him. Additionally, he assisted with some unfortunate overdraft issues and recommended a business credit card. I felt the help went above and beyond!”
“The manager Troy is very personable and friendly. As far as banks go, it’s the people that make the difference. This is a great place to bank if you enjoy friendly service.”
“So I was yet another victim of credit card fraud. After several follow up calls and emails, Citadel was able to help me recall the situation that prompted the fraudulent charges. Also we reviewed some things to help identify fraud within emails and texts.
Thank you Citadel for rising to the occasion during a very frustrating and stressful time for myself and family.”
“I’ve been a member of Ardent Credit Union for many years and have consistently received excellent service. I typically visit the Blue Bell branch about once a month for various needs. One employee, in particular, stands out—Andrew Williams. His professionalism, courtesy, and willingness to go above and beyond to assist have been truly exceptional. Andrew’s dedication to providing outstanding service makes every interaction a pleasure. I’ve observed him with other customers and he great with even the most challenging. I wish there were more people like him in the world.”
“I been banking with citadel for 2 Years now, and i have had the best experience banking with citadel than any other bank i have with. Every Teller that i had talked with have been great!!! Brandon Clayton does an awesome job and helps me out a lot when i come to the Branco. 5 Stars all day!!!!!”
“Has three transactions yesterday at the Limerick office . It was handled professionally and was very helpful.Signature attached photo of Teller.
Thank you for continued service.”
9AM - 5PM
451 W Johnson Hwy, Norristown
Banks
“I went to this branch for some banking help while navigating a very difficult time in my life. Moon was kind and compassionate. I felt like he went above and beyond by taking the time to get to know my situation and sharing his relevant knowledge and experience with me. I'm just so grateful for Moon's help and relieved that this is one less thing I need to worry about for now.”
9:30AM - 5PM
799 Main St, Royersford
Banks
“My experience with superior credit union royersford branch has been awsome. The staff work together to assure my banking needs are met and satisfied and help me understand all aspects of my banking needs. Highly recommend them.”
“I was two minutes past closing and met with a locked door when a smiling employee ran to open it. Another employee took my deposit and was done in a couple minutes. In a world of machines and algorithms and touch screens, I’m glad there are still people who are understanding and relate to being a little late.”
10AM - 4PM
1833 E Ridge Pike, Royersford
Banks
“I went there to open a bank account and Sandra welcomed me. She take care of everything explained every point . She was really so much helpful. I would like to thank you Sandra so much and I would like to thank her Manager She was really nice too.”
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“I have been banking with key bank for with little while now I I am so. Glad that I made the decision too . They offer many different and variety of costumer perks ect and the customer service goes above and beyond there absolutely one of the best if not the best bank I have ever banked with hands down”