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March 2024 by Gina Manack
Horrible management at this location, they probably treat the employees just as bad as their customers. Would rate 0/5 if I could.
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March 2024 by William Colvin
I missed a package delivery, and wanted to pick it up at the customer service center in Smock, PA. I called the number listed, and got a digital assistant that gave me no option to pick it up at the center. It would actually be GREAT if you had an option to actually TALK to someone on the damn phone, or have a number for that location listed. Now, I have to wait another day for them to make a delivery to my home when I am not there... and then wait for it to come back to the depot to pick it up later tonight...
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March 2024 by Kevin Hughes
Great place very helpful
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February 2024 by Angela Beck
UPS never delivered my package it went to another address I guess 15489 zip it not popular
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January 2024 by Randy
Package containing emergency medical supplies . . . UPS was SUPPOSED TO have transferred the package to USPS for delivery on 12/16. Days later it still hasn't been delivered. USPS confirmed they still have not received the package from UPS, as it is STILL setting in the UPS facility in Smock, PA.UPS is now rising to file a claim, and the patient in need has now been admitted to the hospital's intensive care unit as a direct result.
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December 2023 by Roxie Farkas
Big joke in my opinion. Couldn't help me with my request.
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October 2023 by Theodore Bozak
Fast a d efficient service!!!!!
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June 2023 by Daniel Evans
A very friendly and very helpful if you ever get stuck anything talk to Kim. She is very helpful.
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May 2023 by Max Kemp-Rye
Best Customer Center there is. Andrew and Cody in the evenings rock ?
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March 2023 by Brenda Gray
Usually my deliveries are perfect but a few weeks ago someone named Ryan left my new computer down at the bottom of my driveway next to the road. A highly traveled road. In a spot that cannot be seen from my home/windows. PLEASE DON'T EVER LET THEM DO THAT AGAIN ?
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February 2023 by J A
Dropped off 2 very large packages for shipment and one small one. Gentlemen working the counter was extremely helpful and very efficient. Especially considering the number of people there.
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January 2023 by Kelley F
Because the driver did not pay attention to my big yellow paper message of me refusing my package he delivered it. Now I have to do through the process of getting a return label.
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January 2023 by Sandy White
It was fast and easy. Employee was pleasant
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December 2022 by Kelley Findling
Because the driver did not pay attention to my big yellow paper message of me refusing my package he delivered it. Now I have to do through the process of getting a return label.
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December 2022 by Raymond Peterson
Good place to work,if you are between jobs or looking for a career , good for young people who are attending school and want to gain work ethic and teaches how to be punctual for shift starts and teaches hand and eye coordination in a warehouse athomphere, and also teaches young people to learn leadership skills
