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“I’ve been having a hard time with T-Mobile lately. The app is awful. The sales associates are never helpful and I always get the runaround when I call customer service so I came into this AT&T store in Souderton like a tornado. I was met with David and I immediately asked him if AT&T can beat my current situation. He immediately said yes without a doubt so we got into more details and I couldn’t believe how smart he is and how knowledgeable he is without any pressure at all. He answered all of my questions with great detail so that I could make an informed decision for myself. We ended up switching over our phones and taking the Internet and save $100 a month. it was so difficult to deal with T-Mobile to switch over the phones and David explained to us if we ever needed to leave AT&T it wouldn’t be this difficult. My husband‘s current phone wasn’t working too well so we brought another phone and asked David if he could switch it over until we were able to upgrade when the new phones are shipped to the store he had that done in five minutes we were blown away. I cannot believe how easy the customer service is as well as their app. I’m so glad to be done with T-Mobile. Thank you so much David for making my life easier.”
“Jay was very efficient. I needed a charger for my car and in less than 5 minutes - I had my new charger and was walking out of the store. Very efficient and professional.”
“Jeremy has been going above and beyond to help get our fios set up. He stays on top of everything and communicates the process very well! He deserves all the recognition he can get! Will definitely be going to him for all future issues.”
“Staff are friendly and informative. Went for cracked screen on samsung phone thinking it would take 15-20 minutes according to impression on site. Owner informed me Samsungs take about 2 hours or more depending on how busy they are. They did a great job fixing it but would have like to know that info before wasting time driving half hour there and back because I didn't have that kind of time. Husband took it the next day”
“Dealt with an amazing guy named Chris. Professional, friendly and helpful more than I expected. Out of the way for me but I'll go there before I would go to the place in Harleysville”
10:00 AM - 7:00 PM
328 W Broad St, Quakertown
Mobile Phone Accessories
“Allison drove to my home and replaced the front cracked screen on my Galaxy S9+ within a day of calling. She was on time, professional, and provided an exceptional value.”
“My phone has virus and i can't call or text someone. I tried everything but nothing worked. Came to this store and the 2 girls working here helped me to fix it completely. They were really patient and knew exactly what to do.”
“I spent an hour on the phone with AT&t customer service, I finally got sick of putting up with them so I went to the store and Dave and Dom had it fixed in 5 minutes guys are nothing but the best if I could give them more than five stars I would!”
“I'd like to compliment agent Ms. Alexis. I came to the store to return an.AT&T modem. She told me I needed to go to UPS store instead. She found address for me and was very kind.”
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“Went into this verizon store because the staff is always so nice. This time Cody helped me. He was very professional and very kind. Showed me how to do something on my phone. I'm 76 and was really getting frustrated
Can't thank you enough!!”