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“If you can request a service advisor, I recommend Jon. He’s very knowledgeable, advises what services you need when you need them. No BS. I took my Toyota there to get inspected and get a tire repaired, and he had me in and out as fast as possible. I told him I was traveling for the holiday and he made sure that my Toyota got the proper inspection it needed, with right amount of attention to detail as well as getting my tire issue corrected. I will absolutely be returning there again for my future service needs.”
“Rented an Audi through Matthew Evans! I called earlier today and told him I’d be renting a car through my insurance. I told him I saw a car on the lot that I’d be interested in. He called me as soon as the order came through and I stopped in the office. He was waiting on me, and the phone began to ring off the hook. He handled me and the phone calls in a very orderly fashion. Highly recommend this office. Thank-you Matthew!”
“This place was great and the employees were helpful and informative. Check in process was quick and easy, just make sure you have ur regular car insurance info as most policies cover rentals and use a good cc like American Express so you have no worries incase of an accident. My rental car was clean and unexpectedly saved me a ton in gas. It was a VW taos had it for 10 days and if you drive it easy you can get close to 40mpg . Great experience and now i have an account with them theu their website. They give you the same good prices as sites like Expedia ect. Why not sign up directly and accumulate a free day here and there. Good deal for me. Thanks guys”
“Very good experience with Enterprise. The car was great, Bill, the gentleman who delivered it was very friendly and professional and communication was easy and prompt throughout. I really appreciated the ease of the experience and will definitely consider Enterprise in the future. Thank you!”
“Easy scheduling and check-in online, knowledgeable and friendly staff, reasonable prices with unlimited mileage and they always have the vehicle that I reserved-that’s a huge plus. The cars always clean and fueled up.”
“This Enterprise is one of the best, specially their employees are very nice and welcoming. The only thing i would change is that sometimes if you're looking for a model, Enterprise doesn't appear to have that category in their website or sites like Priceline, meaning, you make a reservation for a category of a vehicle, but then when you get there they say that's not the right category and they charge you more for the reservation you already made. Not good for those who already make a budget after making the reservation. Please fix this Enterprise so that we get exactly the right category vehicles and not expect to pay more. Other than that this Enterprise is awesome and the people too.”
“The staff at AVP National Car rental desk are the most courteous , customer centric team I've had the pleasure to work with. I travel to AVP every month for the last 4 years and have experienced nothing but the best service from the team at National ...Thank you for you awesome service !!”
10AM - 6PM
100 Terminal Rd, Avoca
Car Rental
“After seeing previous reviews, I was pleasantly surprised with my own rental experience at this location. The agent on duty was nice and able to help me get my car early. I will rent from Dollar Car Rental again.”
“Quick service . Cars well mantained. They should focus on odours . My car had some smell of a pet . Last year whem i hired a jeep it was used by some smoker for sure . They may have cleaned it but for me i had to use masks . Nevertheless i praise easy check in and check outs. Professional and trained staff . I would use them again”
10AM - 6PM
100 Terminal Rd, Avoca
Car Rental
“I had a great experience renting from this location. My reservation was with Dollar Car Rental, but I learned at the counter that Dollar is operated by Hertz. The guy at the counter was extremely friendly, informative, and professional. He explained everything clearly and accommodated my needs without hesitation. He really made the process quick and smooth. It was refreshing to be treated with such kindness and care, and I left feeling confident and well taken care of. I’d definitely rent from this location again.”
“⭐⭐⭐⭐⭐
Absolutely incredible service from Sandy and Andy at Avis at Wilkes-Barre/Scranton Airport (AVP)!
After a major letdown from Hertz—who didn’t have the vehicle I had already reserved for a family of five trying to catch a flight—I was in full panic mode. I called around to multiple rental agencies in the area and kept hitting dead ends… until I walked up to the Avis counter at AVP.
Enter Sandy and Andy, the real MVPs of the day.
From the moment I explained the situation, they were calm, professional, and reassuring. I’ll never forget Andy smiling and saying, “We’ll get you to JFK no matter what.” And they absolutely delivered. Not only did they find a vehicle big enough for our family—they gave us a much more spacious and comfortable ride than what we had originally booked through Hertz. On top of that, they somehow worked their magic and scored us a better rate than my original reservation, even though I had booked that three weeks in advance!
They were prompt, efficient, friendly, and completely turned around what could have been a travel nightmare. I honestly can't thank them enough.
If you're ever in a jam—or just want great service—head straight to Avis at AVP. Ask for Sandy and Andy. They’ll take care of you. ??”
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“We bought a 2013 Suzuki kizashi used (and not from chermak's) and have had some issues with it. No one could figure it out and no one could find the parts to fix it. We brought it to chermak's one of the last remaining Suzuki dealers and I have to say it was the right choice! All the parts we needed were either in stock or just a day or two away and on top of that they were nice enough to inform me that the issues I was having with the car were part of a recall so the $1000's I was being quoted elsewhere to do the work and who knows how long because they couldn't find the parts didn't cost me anything. Thank you guys for just being honest and most of competent and you have earned my business for a lifetime.”