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“This store is amazing and an employee tonight went above and beyond for me, literally saving me $2000 from a company claiming they did not receive my return. I wish I got his name but YOU KNOW WHO YOU ARE KING!!! 🏆🏆🏆 THANK YOU!!!”
“Dan at UPS in Newtown Square is the absolute best! He is always so kind, helpful, efficient, and makes shipping out packages such an easy process! He also is the best person to go to for anything that needs to be notarized! He pays close attention to detail while looking over your forms! I am a frequent customer because of his customer service and care.”
“I was returning a package and had a USPS label on my phone but no printer. The company wouldn't send me a QR code. USPS couldn't help me but said UPS could. They couldn't print the label either but the employee told me I could email it to them and he could print a UPS label. Thing was, I didn't know how to email! The employee helped me with that too. I was in a real pickle and didn't know what to do but they solved my problem easily! They were terrific!”
“I am so grateful to have the UPS store close by. I've always had superior service, with fast, friendly agents, including the manager Sylvia, Nigel, and new Jacqueline. I really cannot speak highly enough about the store leader, Sylvia. She is a dynamo, you're done before you walk in! Unbelievable service, kindness, helpfulness-- the best business ever. Thank you so much for all you do, UPS agents! No way could I accomplish so many tasks and life necessities without you! You all rock! ❤️”
“5 Stars – Exceptional Service & True Problem Solvers!
About three years ago, our clinic needed to ship a large, critical piece of medical equipment out of state. I visited four other UPS stores first, but every single one turned us down, claiming the equipment was too large to ship through them, or quoting an outrageously high price.
As a last place, I brought it to this UPS Store, and they were an absolute lifesaver. They took a look at our equipment and found a way to ship it at a very fair and reasonable price. On top of that, they packaged it themselves with extreme care to ensure it wouldn't get damaged in transit.
Thanks to their outstanding service, an important issue for our clinic was resolved smoothly. Ever since that day, this is the only UPS Store I use. Highly recommended”
“I had a very nice experience returning my Amazon order. Anthony and the shorter counterpart without a name tag provided me with the help I needed and walked me through the experience kindly.”
“It was a long line but it really moved superfast. The young lady who waited on me (at 2:24 pm) was so pleasant and efficient I wish I had gotten her name. Red hair.”
“My first visit to this particular store on 6/27/26 introduced me to Brian.
Who, knew his job very well, was very polite, and took the extra time to assist me with my needs. Thank You Brian”
“I did a print job for a surprise birthday party. I had a great experience here. The manager/staff were very nice with great attitudes. The work was superior, and the store was spotless. Highly recommend!”
“Store 1152 was terrific
They were patient and thoughtful with their help
And successfully answered to what I needed I appreciated their assistance. You are lucky to have such ambassadors !!!”
“Almost always have a good experience here, friendly and efficient service. Last time I came in the shorter guy was kind of rude. First time seeing him, maybe just having a bad day who knows. Hope to continue having good experiences here, the regular guys are awesome!”
“Khia, is very helpful and gave special care and attention to my project. She listened to my needs and quickly created a beautiful book for a sales presentation. Thank you!!”
“I didn’t think I would ever feel compelled to leave a review for a UPS store, lol but honestly this store is the best!! Hands down friendliest staff here. They’re always helpful, efficient, and just so nice. Never a line. This is where I return all packages, they’re just the best.”
“We mainly do returns packages or already labeled items here.
Have always had good experiences (*knock on wood).
Figured i should leave a positive review when i saw how low the rating was when i went to check hours here.”
“George was most helpful and courteous today when I came with my wife and daughter to renew my daughter's passport.
He was efficient with processing the application and a good conversationalist.”
“I live in the area and have always used this UPS. The staff is always so kind and helpful. Luke was so kind as to help get my larger packages out of my car! I highly recommend this particular UPS store!”
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“The staff at this USPS location are friendly, compared to other locations I've visited. Chanisia in particular was very helpful and made the passport process smooth and efficient. Thank you!”