Geek Squad
Hours:
642 Baltimore Pike, Springfield PA 19064 Hours
About Geek Squad
Geek Squad offers a wide range of repair, installation, and setup services for various tech products at more than 1,100 Best Buy stores. They specialize in computer and tablet repair, TV and home theater repair, car stereo and GPS installation, cell phone repair, and home appliance repair. Most makes and models are serviced, regardless of where they were purchased. Customers have reported very fast service, with some receiving calls about their PC builds just two days after drop-off. Many reviewers praised the exceptional customer service provided by Geek Squad agents, highlighting their pleasant personalities and willingness to help with issues like downloading Microsoft capabilities and diagnosing computer problems. However, some customers noted that assistance from the rest of the store staff was lacking, with employees appearing reluctant to help when needed. Overall, Geek Squad is recognized for its knowledgeable and effective tech support, although the in-store experience could improve.
Most Recent Reviews
October 2025
Jimmy did an awesome job installing a new stereo and backup camera in my vehicle. He tested everything and set things up to work well with the truck I had. It was very neatly installed, and I appreciated his careful attention to detail. I would definitely return. Thanks very much!
June 2025
Very fast service. I was told it would be about a week to get our new PC build put together, however we got the call in 2 days was very pleased.
January 2024
Loved my experience and Zack was a expert in helping me with security!
More Comments(32)
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