uBreakiFix by Asurion in Springfield, PA, is a trusted electronics repair shop that offers quick and reliable service for a variety of devices, including cell phones, tablets, game consoles, and computers. Customers appreciate the knowledgeable, friendly staff who are helpful and patient, often fixing issues within minutes. For example, a charging port was repaired in about 15 minutes, and staff assisted an elderly customer with account recovery, making the experience positive. The store also sells refurbished phones that are unlocked and come with expert setup and warranty, providing a good option for those seeking quality devices at lower prices. However, some customers have experienced mixed results. One individual noted a significant issue with a repaired iPhone 14 Pro screen, which cost over $200 and had poor performance, including color inaccuracies and problems when not connected to Wi-Fi. This has led to frustration, especially because of the poor installation quality and the high cost. Others appreciated the honesty and helpfulness of staff, even offering minor repairs without charge, like fixing a charging port with an old charger. A customer with a severely damaged phone appreciated the repair work, describing the device as "like new." Overall, uBreakiFix by Asurion is known for fast, in-store repairs and good customer service, though some repairs may not meet expectations, and costs can vary depending on the device and issue.
The tech was amazing. She got my phone working in 20 minutes.
June 2026
I was having an issue with charging on my iPhone for several weeks, and eventually it stopped charging altogether. I came to this branch in Springfield and they were able to resolve my issue within a few minutes. Staff was very friendly and helpful, would recommend their services to anyone.
June 2026
Shamim was ABSOLUTELY Amazing..Will tell Everyone of My Experience here