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March 2024 by Smylee Breville
I like Macy's ❤️
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February 2024 by SS WIRELESS SERVICE INC. NEW SS SUPERMARKET INC.
Good place for clothes
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February 2024 by rtt dr4
Alevator been broken for months...yes MONTHS. Idk how they expect people with smaller children's to get to the third floor where TOYS and CHILDREN CLOTHS are. RIDICULOUS and sooo disappointing.
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February 2024 by Ty Dotson
The customer service department at this location is very unhelpful. They were so rude with poor customer service. The 2 managers Crystal and Charmaine that I spoke with about my order were rude and have very poor communication skills. I’m a retail manager and for the inconvenience they didn’t offer me anything. I typically don’t even shop at Macy because the poor and lack luster customer service. I will never shop at Macys again after the horrible service I experienced.
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February 2024 by Umar Sharif
Love it
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February 2024 by CHRISTY JONES
I want to make sure I give 5 stars to the store worker #10031449 Ms Jennifer and the , always so nice and jazzy at Macy's in the fragrance department at Springfield mall! She is always so helpful and displays the true meaning of a great salesperson!
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February 2024 by djmambolist lista yt
Excellent place and store
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February 2024 by K. S.
Very nice clothes, high quality and fashion at very good prices
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February 2024 by Gregory Hatchett
One of my favorite places to shop
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February 2024 by M Yahanov
The woman who helped me with my purchase was very blah. She acted like she didn't wanna be there and had a whole attitude the entire time I was trying to make my purchase. She kept recommending different things after I already knew and had what I was getting it. She didn't wanna be bothered.
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February 2024 by D Kauffman
Not surwhy the Springfield mall is still even open.
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February 2024 by kathleen feather
This place has gone down
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February 2024 by Martina M. Lee
Excellent customer service & very friendly. Perfume Fragrance sales rep was really nice & explained new fragrances that I may like. I will definitely be shopping Herr again.
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February 2024 by Harold Burnley
The best part is that Macy offers a personal shopper she is wonderful her name is Tara introduce yourself she's the greatest
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February 2024 by Rafyah Lumb
I had the opportunity to come to Macy’s the prices are amazing in the shoe department. You can catch a great sale. Customer service now is a lost Art. Everyone has room to improve! The Macy’s shoe department in centers. I went to the Macy’s in Springfield Hannah in the shoe department took good care of me. I had a credit I couldn’t find anything to buy. I was leaving out and I lost my keys. I went back to look find them this brother asked me did I lose my keys. I don’t know how he figured I did he took me over where the clique section. Bonnie the one who ended up having my keys and I ended up using my credit with her. She explained what I can purchase and so nice customers ?. I used my card she got purchased the clique package. ? The Macy’s in center city is different from the Springfield Macy’s. You have plenty of parking. ?
