Macy's offers a first class selection of top fashion brands, shoes, clothing, housewares, gifts, and furniture. The store is described as very clean and very nice. Experiences with customer service in the fragrance department are highlighted, with staff noted as incredibly polite, friendly, knowledgeable, professional, and having a positive attitude and excitement to help. Specific assistance with finding perfect fragrances is mentioned. However, other customer service experiences are criticized, with comments that it is no longer what it used to be and that staff can be too busy to help. The furniture selection is described as alright but not big, and items are noted as pricey. The discount section is compared less favorably to previous years. The overall environment includes many other useful shops nearby.
I was there this morning to get a new suit for my mom's funeral. The gentleman who helped me was incredible. He gave me the perfect size just looking at me, and saved me not only a lot of time but a lot of money too.
March 2026
Staff has always been helpful and nice, especially the pandora kiosk.
July 2025
Very nice sales consultants....love my new max lipstick 💄
