uBreakiFix by Asurion in Springfield, PA, is a trusted electronics repair shop that offers quick and reliable service for a variety of devices, including cell phones, tablets, game consoles, and computers. Customers appreciate the knowledgeable, friendly staff who are helpful and patient, often fixing issues within minutes. For example, a charging port was repaired in about 15 minutes, and staff assisted an elderly customer with account recovery, making the experience positive. The store also sells refurbished phones that are unlocked and come with expert setup and warranty, providing a good option for those seeking quality devices at lower prices. However, some customers have experienced mixed results. One individual noted a significant issue with a repaired iPhone 14 Pro screen, which cost over $200 and had poor performance, including color inaccuracies and problems when not connected to Wi-Fi. This has led to frustration, especially because of the poor installation quality and the high cost. Others appreciated the honesty and helpfulness of staff, even offering minor repairs without charge, like fixing a charging port with an old charger. A customer with a severely damaged phone appreciated the repair work, describing the device as "like new." Overall, uBreakiFix by Asurion is known for fast, in-store repairs and good customer service, though some repairs may not meet expectations, and costs can vary depending on the device and issue.
I brought my phone in to get the charging port cleaned. It was done in 10 minutes! Great friendly service.
December 2025
Service was fast, efficient and complete and we will relieved that they had the screen for an older phone. Really wonderful people and great service with reasonable prices. Thanks for everything.
December 2025
Quick, easy, and affordable. I paid $116 for something the Apple Store wanted to charge me over $550…
