This United States Postal Service location at 237 S Fraser St offers reliable mail and package services, serving over 157 million addresses across the U.S., territories, and military bases. It processes nearly half of the world's mail and manages more than 30,000 retail locations nationwide. The staff at this location are known for their helpfulness and efficiency. Customers appreciate the friendly service, with employees like Alice, Ed, Leeandre, and Jaylene receiving praise for their professionalism and willingness to go above and beyond. Many visitors have had positive experiences with passport services, noting the staff's patience and helpfulness in handling applications, even when issues like missing documents arise. The location also provides walk-in passport appointments and offers services such as free tape and assistance in labeling packages, which adds convenience. Customers highlight the quick service and the staff's knowledge, making the experience pleasant. Overall, this USPS branch is valued for its helpful employees, good customer service, and convenient services, making it a trusted choice for mailing needs and passport processing alike.
Every time I have been to this post office (getting my passport, sending packages, etc) the staff have been nothing short of amazing. I just called to find a tracking number and mark was so attentive and called me back after a long search of looking for it. I really appreciated it, 10/10 recommend shipping from here!
April 2024
Had a passport appointment Monday for my daughter at 9:30am. Leeandre and Jaylene were the MOST helpful ladies!!!! They were super quick and such a pleasant- if more ppl could be like them!!!!
December 2023
Needed to complete a passport application with photo. Called the PO and they said they weren't busy so no need to schedule an appointment, just come on in. Staff was very knowledgeable and helpful, did everything needed to successfully get my passport within 12 weeks.