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September 2025 by Andrew Schlager
I have been using Locktyte self storage (Cubesmart) for many years now. I always appreciate the cleanliness of the facility and the location it's in. Clarissa is very good at her job and always offers the best customer service, finding out any information I request and addressing any concerns I have.
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September 2025 by James Evans
Great service, thank you for all your help 👍🏿
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August 2025 by Lulu Elliott
First day trying to access my storage and access number is rejected. No one in the office during regular office hours.
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July 2025 by David \u0026 Alyona Miller
The initial interaction was very good, but trying to contact them and having them call back has been difficult.
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June 2025 by Carla P
Staff is friendly and helpful. Facility is clean, maintained, and safe. Love storing with them!
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June 2025 by Stephen Vazquez
Great customer service. Antoine was great.
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June 2025 by Brittany Kulp
Chestnuthill Storage was great to deal with. Very pleasant employees. This is my first time having a storage unit and they were more than happy to answer all my questions, and walk me through the process step by step. Very happy with my choice to go with them. They didn’t try to sell me a bigger unit just to get a higher fee from me. I really appreciated that.
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April 2025 by catherine scala
Very Easy to reserve on line. Great Customer Service. I Highly Recommend!!
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April 2025 by Erin Peters
Whole experience was unorganized and unprofessional. I paid for a unit in which I was sent a ridiculous map to an area that was numbered. Called numerous times and finally spoke with a third party guiding me to a unit. I get a call the following day, the unit the rep guided me to was incorrect. The rep that is local refused to work with me so I had to get my movers back to remove items then to another unit. I had to drive to sign a new contract to obtain a passcode and unit. The rep in house gave me the wrong code & unit # AGAIN! I had to pay movers TWICE and they took absolutely no accountability. NOTHING. If I had a backup I would NEVER store my items there. They are disorganized and take ZERO responsibility. Do not recommend, at all! Zero stars if I could since I am out $800
Pic of where the units were but no numbers coordinating to map
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January 2025 by Carla Cid
Personalized service. Very satisfied thusfar
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January 2025 by Dotty Durant
Nice staff very helpful I could not get in the gate and they took care of the problem right away
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November 2024 by Kristen Verducci
Cost too much and no one ever answered the phone. If I left a message it took over a week for them to get back to me
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October 2024 by Maureen Tinley
This company was so ease to set up and right on top of all activities.
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September 2024 by Mr. FKH
I could not access my unit with the access code given. I have all of my things that need to go in storage and my movers with me but no access. Super disappointing. Now its going to cost me for additional moving truck days and helpers. I would like to update my post and thank a lock tyte/cube smart customer service woman by the name of DD for getting me into my unit on a Sunday. It all worked out , Thank God.
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August 2024 by Athena Davis-Shaw
Easy to contact customer service if needed, low prices, and the special touch of the new customer package I received when I first rented my unit! Amazing experience!
