Pocono Tire & Brake Co. is committed to providing the highest standard of customer service and quality of service at an affordable price, ensuring total satisfaction. The business is dedicated to the highest ethical standards in conduct, honesty, fairness, and respect. Customers report amazing and helpful customer service, where staff ensures clients understand exactly what is going on with their car and what needs to be done. Reviews describe it as an awesome place, possibly the nicest experience ever had with anything car-related. The shop is noted for its integrity, with one customer receiving a check and air for their tires with $0 owed. Staff are described as super nice, helpful, welcoming, knowledgeable, and fair. They diagnose problems right away, take care of cars quickly, and explain issues clearly, even providing photos of what needs to be done. The team works to get jobs done efficiently, even squeezing in emergency visits for travelers, ensuring customers are safe and their cars are in good hands. The experience from beginning to end makes customers feel confident and well-treated.
Great atmosphere, professional, and courteous. A great place to get all your car services done.
September 2026
JR was sooo nice and professional. A little hidden gem of a workshop. Great place to get work done. I got my tires changed, bought them online and had no issues. Service was quick. Price was very reasonable. Definitely would recommend to my family and friends. Thank you guys!!
August 2026
Caught a flat Called and spoke to JR made me an appointment within minutes got my car towed here came in chris replaced and fixed my tire within 20 min thanks again for the welcome, kind calm experience I recommend anyone to come here !!!!
