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July 2023 by Keith Herstek
Easy parking and access to the storage area.
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April 2022 by Susan Cunderi
Absolute WORST! ZERO customer service and they NEVER answer their phone. I've called every day for 10 days and NOT ONCE did they ever pick up the call .. every single time it was forwarded to the national reservations line. Not even customer service - the reservation line, where they cannot assist with issues. I then have to call the customer service line and WAIT and WAIT until my turn in the que. I've been told this manager will get back to me and I'm still waiting 2 weeks later. DO NOT USE THIS LOCATION!!
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March 2022 by Jennifer Michaels
I rent a 10x10x8ft storage here. It's a great place 24/7 storage. I love how I can pull my Jeep into one of the garage doors and then be safe behind locked gates while I put my things away. There is no staff at this place, you need to go to the Kingston office on Wyoming ave. to sign your contract but you can book whatever you need on the website or uhaul app. The manager is a very cool chick and so are the workers. Very helpful!!!
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March 2022 by Valerie Hare
I applied for a unit online and made time to go down and look at the unit...it was not what we expected it to be. We never moved anything into this unit and I had asked the girl down their to cancel my booking for this unit and I wanted a full refund for a unit I was not going to be using. Never got a response to this. I went online to process the "move out" portion of this and they still have failed to cancel the unit. I am growing very impatient with these people and I'll never deal with their self storage again.
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March 2022 by Da R3aL3st
You can get a 5 x 5 with too notch security for only 90 something ! ...Reservation through customer service didn't take that long!!
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March 2022 by Mike Petsko
0 complaints about this location it is exactly what it claims to be
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March 2022 by tmcondry
Very clean place
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August 2019 by Mike McCartney
Painless very smooth-best at what you need -she new exactly how to take care of the customer-very exceptionable service, will always nominate a 5Star.
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May 2019 by J Storm
Very Secure
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June 2018 by Charles Beers
Well reservations made through uhaul were never sent there. So when we got there we were informed that they didn't have the size unit we reserved so they wanted to give us two smaller ones where I would lose 20 sq. Ft. And then charge me for both smaller ones. It wasn't until I decided with a truck full of stuff to go somewhere that they were willing to work with me. Then once you get inside it looks like the whole ceiling collapsed on the place. Literally drop ceiling tiles all over the floor in millions of pieces. So you clear a path to your unit and then you have to worry about the wood floor breaking and sending a two ft sliver in the bottom of your foot. We used a dolly for bigger things but had a hard time because the floor and the ceiling tiles kept getting stuck under the wheels. They offer flat carts to help but there is no way to get them in unless you carry them across the parking lot and up the stairs. It is supposed to be climate controlled but due to the collapsed ceiling it was colder inside than out in the middle of winter.... It was just not what the pictures make it out to be or what you're told it is while making the reservations that never make it through apparently. I suggest you look first and confirm 20 times before using.
