“Very very quick and easy. Came in for an engagement ring resizing and only took 15 minutes. He did it all in front of us and checked to make sure it fit well. Very quick and reasonably priced with excellent work.”
“I've been to 5 different Kay Jewlers. 4 of them are in the lehigh valley. They were all, good nothing bad to say about them. However Kay outlets in the crossings, top tier experience. Not only was I greeted with a friendly smile and treated very kindly. Not only was I well informed in the decisions and choices I was making with the jewelry I was picking. I was helped immensely in pricing. I only spoke with Robert and Selena and truly is ALL I needed to do. They were extremely helpful really nice and it wasn't about a sale with them. They helped me purchase 2 items I was already planning on buying at another location and because they know what they are doing I got it much cheaper at their location. I'm also currently looking at a specific watch piece and this location is selling at a higher price then a previous location. They encouraged me go back and check to make sure it was the same price and same sku. They didn't pressure me to buy the one they have. So it made even more comfortable doing business with them. I will be coming to them for future purchase and would recommend that anyone who is looking to buy something from ANY Kay jewelers to come here and speak with Robert and Selana.”
“I was looking for a dress for a trip to Portugal with my husband that he earned from work. We are going to be having a very dressy dinner so I needed something dressy. My husband and I went to the outlet in Tannserville PA to check things out. Let me first say the girls there were all super helpful. One girl named Nayeka was extra special. She went and found a bunch of things for me to try one. She was patient and knew what she was talking about. She was never pushy and was very helpful. I wasn’t prepared to buy anything today, but Nayeka and her team made me feel so comfortable that I just felt good about buying it now. No one in that store made me feel like they were fake in their opinion on how the outfits looked on me. I felt like I was on the show Say Yes to the Dress. LOL But seriously if you want a great experience and don’t know exactly the type of style you want, this is the place to go.”
“I did not send up purchasing . However the customer service is top notch . I was in between 2-3 different Movado and they did not mind taking it out the case and showing me . Also explaining the differences .”
“The only reason why this review is even getting a 5 or being made is because of Murphy he is truly the definition of customer service. He was helpful and understanding but the workers at the register were awful I would be embarrassed if I was the worker in the red dress. Thank you to Murphy!”
“Simply the coolest store in the Poconos.
I was there this past weekend and the clerk made me an awesome custom bracelet on the fly.
100% doing all of my holiday shopping here forever! Such a wide variety of cool items, you're eye doesn't know where to stop!
sd”