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“After having a horrible experience at another T-Mobile location I was more than pleased with the service I received at this location. The staff was welcoming and knowledgeable and had a wonderful rapport with one another. I applaud their excellent customer service skills and am confident I will be back to the Tarentum store specifically for any of my cellphone service needs.”
“I don't understand the negative reviews about this store. Nick R. is one of the best customer service reps I have ever had the pleasure of interacting with. He was so incredibly kind and genuinely enjoyable to talk to. Him and another Nick helped me with some issues regarding a trade in and helped me save a substantial amount of money on some subscription services I was paying for. I'd give them 10 stars if I could. These gentlemen represent what all customer service reps should strive for. They turned a frustrating experience into an enjoyable one. Thank you Nick and Nick!!”
Mobile Phones
Mobile Phones
Mobile Phones
“I’m writing this review on my grandma behalf. Recently my grandmother went to the AT&T in Pittsburgh mills. Her phone was so jacked up through programming. She took it to the store and was greeted by a man named Charles. He was very knowledgeable and treated us like family even though we’re not AT&T customers. He even held the door for us. He also went over a plan with my Grandma that would be beneficial to her. We will go see Charles today.”