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“I had the most pleasant experience today at the Thorndale Pa T-Mobile store. I had ordered a new tablet, but was having a really difficult time getting it set up. Jimmy, the Retail Associate Manager, quickly came to my rescue. He not only got me connected, but he also got my email moved over to the new tablet, and helped me understand some of the new functionality. I am so very grateful to Jimmy. He was patient, kind, considerate and really helpful. Thanks again Jimmy! ?”
“Miko was an excellent sales person with a positive personality.He was client centered and very professional.I am a client who will return whenever I need phone services.”
“Great experience. They made it easy! The even updated my information. Recommended I keep the phone I’m going to trade it to make sure everything switched over to my new phone. A++ for those guys!”
“My guy at AT&T was an incredible help when I stopped in to get my new Sim card. So nice, friendly, quick to get my phone back up and running. I am grateful for all hie extra efforts. Thanks to Eddie my phone is back in action. I very happy costumer.”
“Store Manager Ricky Kyper make great suggestions for my wife and I, especially given our different uses and preferences in cell phones. Left with more appropriate plans, improved products, and a smaller monthly bill. Thanks, Ricky!”
“Jarrett was great. He was able to supply me with the phone I had been looking for. He made the transition to the new iPhone 15+ an easy experience. He was patient and kind with my inexperience with the new features. He was able to switch my old phone to my mother’s # seamlessly.
Thanks again.”
“I don't go anywhere else for phone help. I've had nothing but great experiences here. Fixing or buying a phone does not feel like a hassle when I go here. The owner is extremely friendly, personable and hard working. Please take your business here.”
“I did switch my phones from AT&T to Verizon. Satish was very helpful and knowledgeable to explain about my benefits if I switch from other network. He helped me beyond hours as well to order devices and set up . My transaction from other network to version was done quite fast and smoothly. Amazing customer service by Satish.”
“Recently I went to the store and I was very pleased. Joshua helped me get a new phone and apple watch. He was very nice and very helpful. I will be going back to him when I need to visit t-mobile again.”
“Went in looking for an upgrade and was immediately greeted by Lamir. He explained everything to me and helped me pick out the best option. Fast and friendly service.”
“surprisingly fast i went in with questions about a past account and was taken cared of. Avian steered me in the right decision and i left with some good information im going to bring to my wife. We might go back from T-mobile seems like the better deal with our TV. but anyways cant thank the staff enough for being respectful and compassionate with me.”
“I found Matthew to be patient, knowledgeable, helpful and polite in the service he provided in replacing my broken phone with a new one. I highly recommend this branch for attentive and professional service.”
10AM - 8PM
217 Lincoln Hwy E, Coatesville
Mobile Phones
“Honestly, I have left cricket before n I literally stay with cricket because of this store. I can not say enough for the ppl who work there. They are very knowledgeable on phones in general and go out of their way to help. I was with a company a Ross the street and could not deal with the employee and had to go ba k I will not switch again...thank you guys you're the best.”
“We need to get a line & find a price plan at this store. Lucas was very helpful & knowledgeable & found everything we wanted! He is patient, polite & really helpful. Marcus is also helpful. This store is pleasant & the display is nicely done. It was a good experience.”
“Luke was absolutely amazing. Super helpful and knowledgeable. He was able to help me upgrade my phone in less than 30 minutes and find me the best deal. Will definitely be asking for Luke at my next visit to ATT!”
“Had a complicated issue with my phone and Brandon is extremely knowledgeable when it comes to phones he’s a great asset to this store definitely will be coming back”
9AM - 7PM
32 Quarry Rd, Downingtown
Mobile Phones
“I was desperate for a quick fix on my new Google 9 phone and the excellent staff there took their time helping with tech support and calling needed tech support to get my new phone up and running. I scheduled an appointment with them too and was pleased they were able to take me earlier than expected and set me and my new phone up expertly. My only complaint is the lack of cases, I would have definitely bought a case for my new phone if they had compatible ones available. But excellent experience again with this Verizon store and sales/tech people.”
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“Had such a great experience at the Thorndale store! Everybody was so helpful as soon as you walk in the door. They were so great with us figuring out our bill and even helping sell me on a new phone!!”