“So frankly Verizon itself as a company is garbage and has the worst tech support and customer service I have ever experienced. I was down right abused by this company. Until John. The manager at this location. He’s the only employee of Verizon I can say actually cares about solving problems for his customers and he is willing to go the extra step to try and correct other Verizon employees’ multiple mistakes.”
“Kyle demonstrated exceptional knowledge and a congenial demeanor throughout our interaction. He provided invaluable assistance in selecting the appropriate accessories for my phone. Furthermore, he successfully encouraged me to opt for the Ultra model over the standard Galaxy 26, a decision I now appreciate due to the enhanced camera and additional features. I wholeheartedly recommend Kyle to all prospective clients.”
“Had an amazing experience at this T-Mobile location . My 88-year-old dad lost his phone, and I went in hoping for some help—and he went above and beyond.
The team was incredibly friendly, attentive, and genuinely caring. They really took the time to understand my situation and made sure my dad’s issue was fully resolved. It meant so much to feel that level of support and concern.
Because of this experience, they’ve earned a loyal customer. I won’t be going anywhere else moving forward. Truly great customer service—way to go!”
“Kacey at the AT&T store was so patient on a busy Sunday in the store and helped take care of getting my number transferred when the AT&T reps on the phone messed everything up. Appreciated the great customer service!”