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“Mr. George was pleasant and knowledgeable during the passport process for my daughter. The process was fast and easy. For the people getting your passport, I would recommend having your paperwork completed prior to your appointment.”
“Service was great, and I didn’t have to wait to be serviced. Word to the wise: NEVER PROCRASTINATE DURING CHRISTMASTIME! I was worried that the package would not get to its destination on or before Christmas Eve, but this location exceeded my expectations. I shipped my package last Saturday morning, and the package got to its destination today! I know going further, especially around Christmastime, to never wait until the last minute to ship packages and pay a lot in shipping fees, but to me, it was worth it. I appreciate the effort that it took to get my package delivered on time and I will use that location in the future.”
“Imani and Eric are both awesome! They were helpful, friendly, and had my print materials ready to go (along with answering all my questions). 10/10 experience at this store, and I’ll gladly continue to go back!”
“Wow, this is one of the few stores with amazing customer service. Even though they were super busy, Crystal managed to keep a smile on her face and welcome each customer. I will definitely do all future business at this location, even though it's not the closest. Accolades to a wonderful, customer friendly UPS!
Never change, please”
“This place is efficient, helpful and the staff are always pleasant. Amal is especially friendly and she was great when we needed to get our documents notarized with witnesses.”
“I had such a great experience at this UPS Store thanks to Dan! He was incredibly helpful, patient, and understanding throughout the entire process. I came in feeling a bit overwhelmed, but Dan took the time to walk me through every step, answered all my questions, and made sure everything was done right. His professionalism and supportive attitude made all the difference. Thank you, Dan—you turned a stressful day into a smooth one! Highly recommend this location because of the outstanding service.”
8:30AM - 6:30PM
4920 Pennell Rd, Aston
Mailbox Centers
“Asia provided the best customer service experience I had in a while. She provided the service I needed quickly and with care and I appreciate her going above and beyond and letting my daughter use the bathroom when she needed. Simple things but worth a lot. She’s a beautiful soul and your company is lucky to have her”
“Impeccable professionalism, perfect communication, my request to send a package from the United States to France turned into a totally successful experience. I recommend US Mailroom. They are great!”
“Taj and Theresa helped me out immensely with my drop offs and explained everything I needed to know for future visits. The atmosphere of the store was very lighthearted.”
8:30AM - 5PM
1700 Market St Suite #1005, Philadelphia
Mailbox Centers
“We have used Intelligent Office Philadelphia Center City for several years. We have been extremely happy with their services and their staff. They are professional, personable and great to work with! We went with them because they were very affordable, and stayed because they were invaluable to our business!”
“Almost always have a good experience here, friendly and efficient service. Last time I came in the shorter guy was kind of rude. First time seeing him, maybe just having a bad day who knows. Hope to continue having good experiences here, the regular guys are awesome!”
“I’ve been with them for years. They always greet me with a friendly smile. I moved out of the country, and for 6 months they accepted all my packages and mail, and put it in my storage unit for me. I highly recommend this company, and it’s excellent staff.”
8:30AM - 6:30PM
1167 W Baltimore Pike, Media
Mailbox Centers
“Marcel gave the absolute best customer service! When a different print store couldn't print the prayer cards we needed for a celebration of life I called UPS and Marcel made it happen within the hour. He took the extra effort to make sure they would be exactly what we needed while providing comfort and compassion, which is exactly what we needed. Thank you, Marcel.”
“I've used the Mail Service Center several times since 2019 to ship items I've bought from local online auctions. Mike & his staff have always given me EXCEPTIONAL SERVICES from start to finish. He's very timely with communications, offers competitive rates, packs well & quick to help if needed. It's obvious that he truly cares about his customers & I highly recommend his business.”
“I had a very nice experience returning my Amazon order. Anthony and the shorter counterpart without a name tag provided me with the help I needed and walked me through the experience kindly.”
“This is simply the BEST crew of people to get your important items from here to there! They explain everything and take immense care! Thank you Bryn Mawr UPS!
It’s always the BEST!”
“His consistency to go above and beyond, Ric went out of his way to make sure the sign was not only perfect but flawless for the event. I appreciate his ability to have excellent customer service skills.”
“Highly recommend this location. Ryan was extremely contributive and very personable. He kindly assisted me in resolving an issue regarding a damaged parcel - and even took the time to call and provide me with updates on the claim throughout the week. Earned my trust and will be back!”
“The UPS store at 37th and spruce was clean the representative was friendly and welcoming and help me with my packaging and shipping and I love the store and I will go back”
“Hadn’t been to this location for years and was not looking forward to it based on past interactions, but I was pleasantly surprised! A tall gentleman helped carry my large shipment from my car to the front desk, taped everything up, and was so nice too!”
“I’m fully convinced that there is no such thing as a mean USPS employee because I have literally never met one. The ladies working at this office are always the sweetest people on the planet! I’ve mostly worked retail and service jobs and have dealt with my fair share of difficult customers, so my heart goes out to folks who work any kind of customer service. Post office ladies are top tier customer service. I can only imagine what kind of people they deal with but the ones I’ve met always great the next customer with positive energy and I try to be as kind as possible in return. God(s) bless USPS workers all my homies love USPS workers <3”
“The store agent went above and beyond in providing assistance. Accepted and re-taped package, and applied label, even though the return was going through USPS. She said she would get it to the postal service when they came for pickup/dropoff. Saved me an extra trip!”
“Great team. Chris is gone above and beyond Over the past year. I’m in once a week and your team provide provides great service. Chris is the best & I’m so glad you guys are available locally”
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“Carney and erik are amazing customer service reps. Whoever has had an issue in the past must be absolutely insane. I've worked a lot of customer service so I definitely know. Carney is an amazing worker who always has a great attitude and tries very hard. She can only do and control so much so an employee and people need to understand that. She always does her best! Thank you guys for making the ups store great. You guys should definitely get more recognition.”