Auto is a reputable body shop that has consistently provided excellent customer service and high-quality repairs. According to the reviews, the tow truck driver was very friendly and accommodating, even going the extra mile to help with luggage and transportation. The office staff were also praised for their attentiveness, transparency, and for handling the entire incident smoothly. Despite a delay in the insurance company's response, the business ensured that the customer's car was repaired promptly and to their satisfaction. The reviews highlight the business's commitment to addressing any concerns the customer might have, such as the minor paint touch-up needed. Customers have consistently praised the honesty, respect, and care shown by the owners and staff at Auto. The business has been described as the "best body shop in the tri-state" and a "goto body shop" for many customers. Overall, the reviews paint a picture of a reliable and customer-focused business that goes above and beyond to ensure a positive experience for its customers.