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March 2024 by D Bonanni
Quick service today
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March 2024 by Oliver Yin
George is Slow and rude.kept asking the same questions over and over again. I Already told him there's no perfume in the box and asked him for my receipt, he said that's not the answer he wanted and he asked the same 10 questions again! I ignored his question asked for my receipt and he pissed off by asking the same dump things again? Is this a police interrogation? I was holding my niceness as l always do but I won't be bearing it next time. I was just there to drop my prepaid mail and wanted my receipt so l can have a tracking. I was the next customer inline and he wanted to skip me serve someone else came after me. Dude, you don't have to ask the same questions, this is not a show just do your job and have some interpersonal skill by listening, that is just a basic human capability.
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November 2023 by joanne mcdevitt
George is the best.very professional ,knowledgeable,helpful and efficient.
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August 2023 by chong tan
Today with a 7 months baby and my wife needing to get their passports done we were very happy with the wonderful service at this USPS location as walk-ins. We were rejected by Ardmore staff even though we showed up within the walk-in period. At Ardmore USPS there was two staff at the counter taking applications, I was told that because only one staff was available so no walk-in will be served. At Narbeth USPS we were late for our appointment and turned away. USPS is not interested in taking care of customers. At Drexel Hill USPS it was totally a welcoming place to their customers. We were treated with respect and courtesy by both staff on duty. This is sorely missing at other USPS locations. Sad to say I try to limit my exposure.
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August 2023 by Kai Brizbon
Horrible service, they don't do their jobs, I suspect they are stealing people's mail, it shouldn't take months for you to receive bills or time sensitive stuff, and the guy George needs to be fired.
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July 2023 by Jayden Wright
I was trying to see where a package that I had left for them to pick up was and I called because it was yesterday and they were very rude and trying to get of the phone and the call wasn’t even 5 minutes long
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March 2023 by AMIRAH HARRIS
Mr Jo, was awesome.. Thank you so much for helping out myself and my daughter on 3/8/2023.. I am so appreciative
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March 2023 by Nashua Volquez
TERRIBLE! Management and staff are EXTREMELY unprofessional. Do yourself a favor and have NOTHING to do with these people.
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December 2022 by Jessica Turner
Horrible horrible horrible! George is so rude and unprofessional, I literally can’t not believe the lack of service I received. He charged us for shipping parcels we didn’t even use! Joe is great! George needs to hurry up and retire.
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October 2022 by Nadera H
Bad customer service. My parents went for their passports. George was rude and talking loudly to them. He made a simple matter so complicated and didn't bother to explain it politely. It wasn't a pleasant experience.
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August 2022 by Diamond D&B
Absolutely terrible all are ignorant. 2pm with a line of people they put closed signs up and walk away. If you are not a pretty lady the one guy will not even help you. Closest to my house but will never use again. I ship 500-1000 packages a week ups & FedEx do not treat people the way this post office does.
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August 2022 by Arthur T.
I recently went to this post office to apply for a passport. They get a 100% grade from me - meaning 100% waste of time. The gentleman who worked with me gave me 100% wrong information, and sent me to State Representative Kirkland's office in CHESTER to apply for an OUT-OF-STATE birth certificate. Well, first of all, the certified copy I already brought was just fine; and second, even if I needed to obtain a birth certificate, I could have gone to my state representatives office in Upper Darby, (But neither of them could have helped me with an out-of-state birth certificate, I think.) In any event, I decided to go to the County Courthouse in Media, which I had heard good things about - and which processed my application (with the documents I already had) in 10 minutes!
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July 2022 by Brendan Conway
Very bad, I was expecting package to be delivered today but never came instead the times kept changing and just regular mail came that’s it this is not a good facility when in terms delivery like many of them I live in a nearby town and I believe they deliver packages with normal mail this is not normal and you can’t get through to them
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April 2022 by Dulce Bac
My experience this time was absolutely horrible. I went to get my passport like 2 months ago and Joe help me out. He did such a great job, I will give him 10 stars if there were that many. But today I went to get my son's passport and George help me. He made everything so complicated. The money orders were not right. I did the same thing 2 months ago and Joe never gave me so much of a trouble with this matter. George was asking so many questions. I understand they are doing their job but in the way George did it. I wouldn't recommend to go to him.Bad Experience!!!!!
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December 2021 by Aly
There's always a problem with this location. I refuse to even go to this location anymore because the first and only time I went inside to mail packages off, the older guy had a terrible attitude and treated me like he didn't want to help me. When I asked for bubble wrap, he snapped at me and said it was on the stand.....the stand was empty. Also, there's always an issue with delivering my packages. I was told to provide a hand written statement saying to deliver my packages to bypass the "no secure location" nonsense. I did that and they're still giving me the same excuse and delaying needed packages....Statement was provided last year....Don't go to this location! I'd rather travel 20 minutes out of my way than to go to this one and it's located directly across the street from me.
