Banks in Walnutport, PA

“Honestly, had i written this 24 hours ago id have given 1 star only cause 0 isn't an option. After a HORRIBLE experience with truist customer service over the phone, I walked into that branch today with every ounce of my being expecting to close my business account and go elsewhere. I was angry, confused, frustrated and nobody with truists national customer service line could give me an accurate answer to my question, then I got the opportunity to speak with Diana the branch manager and wow did my perspective change. Right off the bat, she gave me every ounce of her undivided attention, immediately asking what happened so she could fix it. By the time I was done talking to her, I felt relieved, I had clarification, and most of all I felt heard. Not to mention she corrected every single concern I had and I left happy to be banking with truist. If you need something, I promise, setting up an apt to speak with her was the best thing I did.”

“Great service! I went to Walnutport and they helped me when I was hacked. I went back and the teller helped me set up new log in and passwords because we locked the new accounts till I got phone checked out. Later the manager even called me to see how I was making out and said she would call tomarrow to make sure everything was posted correctly. Awesome service!!!!!”

“I initially had a lot of apprehension about opening a bank account, but I managed to get thru the doors and have had nothing but positive experiences.
From day one, everything was thoroughly explained.
The Key card, the app, the removal of most of those monthly fees, and the kind, attentive staff have made this a smooth, anxiety free experience.”