Freedom Credit Union has been serving members for many years, providing friendly and knowledgeable customer service. Staff are often described as polite and helpful, with a focus on making tasks easy and quick, such as opening CDs or withdrawing cash using individual kiosks. Members appreciate proactive fraud detection and prompt assistance with account issues, including fraud cases and card changes. The credit union offers great loan support and an easy-to-use app. Overall, members value the long-standing commitment to quality service, quick responses, and a welcoming environment.
Most I have spoken with are very friendly and knowledgeable... However I never seem to walk away with having completed the task at hand
January 2025
Always helpful staff, although the wait time is sometimes longer, and great mobile app
April 2024
I’m always greeted by a friendly person offering to help. I really like the individual kiosks where I can choose to withdraw any denomination I want. It’s a very quick process.
