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“I've had accounts at nearly every bank in town. Erie Bank is by far the best. I have my business and personal accounts here. Friendly knowledge staff ready to help with all your banking needs.”
“Only reason for 4 stars is they only ever seem to have one person there on Fridays and wait times can 15 min easy. Ladies are very nice though and do their best.”
“This Is my favorite branch out of them all!!!!! I will only go thru them unless I'm out of town. I recommend northwest to everyone. I rarely have issues and when I do they will help you fix the issue in a timely manner..they do need some help on some days.”
“The women behind the counter are very professional and really show they're appreciation for us account holders! Shelly and the young blonde with glasses (wish I knew her name) behind the counter are so professional it makes me enjoy walking in there time to time! PNC or whoever can, you need to pay them on the back because they are what makes that place shine! Thank you guys!!!!!”
“Great service, highly professional and responsive staff that priortized my convenience. Susan Jaynes was able to thoroughly explain and create an HSA for me in record time, remotely. I am still impressed with how easy the experience was!”
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“Walking into Woodforest Bank in Warren, PA never feels like just another errand; it feels like being recognized, remembered, and genuinely welcomed. The staff here don’t just do their jobs; they show up with warmth, professionalism, and a kind of energy that’s hard to fake.
They remember your name. Let that sink in because in a world moving fast and forgetting faces, they take the time to see you. Every interaction carries respect, every conversation feels human, and every smile is real.
It’s rare to find a place where professionalism and kindness walk side by side so naturally, but this branch does it effortlessly. If you’re looking for a bank where you’re treated like more than just a number, this is it.
Keep doing what you’re doing because it makes a difference.”