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“I want to recognize an outstanding UPS employee! Their service was genuinely excellent—they handled everything with speed and precision. I was really impressed by how smoothly everything went. Please pass along my appreciation for their truly top-notch work!Her name is Payal”
“I had the occasion to visit the UPS store to return an Amazon item and I had the wrong QR code. Neel was very helpful, advising me how to get the information needed to make the return. He was extremely pleasant and I was so appreciative of his help.”
“I've used The UPS Store on Veterans Lane in Doylestown for multiple printing projects for my business, and they have been fantastic every time. Their team is professional, responsive, and incredibly easy to work with. Whether I need marketing materials, business documents, or custom print jobs, they always deliver quality work quickly and accurately.
What I appreciate most is how seamless they make the process. They communicate well, meet deadlines, and genuinely care about getting the job done right. It's refreshing to work with a local business that consistently provides excellent customer service.
I highly recommend The UPS Store on Veterans Lane to anyone looking for reliable printing, shipping, or business services.”
“My parents are 99 & 100 They needed to have a paper notarized , The people at the store Couldn’t Be nicer .It was difficult for my mom to get out of the car They came to her and made the process so easy
Thank you”
“Update to my original review: The Manager sent me an email apologizing and offered a complementary print to make up for the experience. I really appreciated the follow up and willingness to make things right.
Very disappointed with my experience at the UPS Store in Buckingham Green Shopping Center. I ordered a 24x36 sign and was told the total would be around $28–$30, with no mention whatsoever of any design fees. When I went to pick up the sign, not only was it printed much larger than I had requested, but I was also charged unexpected design fees that were never disclosed upfront.
When I explained that the sign would not work for my needs and that I was unhappy about the surprise charges, the manager became visibly irritated and insisted he had told me about the fees — which he absolutely did not. I’m currently planning my son’s graduation party on a budget, and I absolutely would have remembered that conversation had it happened.
I refused the oversized sign and requested a refund, but the entire interaction was made very uncomfortable. The manager stood there staring at me while I awkwardly put my money back in my purse to leave. Overall, it was a frustrating and disappointing experience and a complete waste of time”
8:30AM - 6:30PM
3959 Welsh Rd, Willow Grove
Mailbox Centers
“Outstanding customer service! We have used an array of services at this store (fax, notary, Amazon returns, etc.) and each staff member is always helpful, polite, hardworking and efficient! Highly recommend!”
“I used to always go to this UPS but then I moved to the next town over. The customer service was always 10/10. I recently received helped from Parrish and Gina with a large, sentimental mirror. They handled with care and were super responsive and helpful. Highly recommend this location!”
“Very helpful and kind people working there. Have been there for many years. They have passport and notary services. They have incorporated self scanning to decrease lines for simple returns with QR codes.”
“I visited the Jenkintown store to ship two packages. Monica assisted me with shipping them. She gave me the cost and estimated shipping for Christmas. She was very nice and provided excellent customer service!”
“On South York Road in Hatboro, north of Mooreland Ave, and five 5) store fronts south of Produce Junction is the UPS Store and County Line Pharmacy rolled into one. They provide all the services expected of a UPS store. There’s mailboxes located in the store, with printers. They accept Comcast, Peco, Ace PGW bill payments, sell money orders, PA lottery tickets and 99 cent greeting cards.There’s metered parking in front- an hour for a quarter, and parking in the rear of the store. The staff is friendly, helpful, efficient, and professional. “Prompt, Curious Service” is what’s stated on the store’s window front. At this UPS Store location, that’s exceeded.”
“After mistakenly going to a FedEx that did NOT do document printing bc dumb Google said they did, I came here. The employees are SO NICE. I LOVE THIS PLACE. I will always come here to print stuff! (My dumb printer is broken and I have tried and can't fix it. :( ) Anyway, I highly recommend this UPS store.”
“I had an excellent experience at this UPS Store! The staff was friendly, knowledgeable, and efficient. They helped me with everything I needed, from packaging my items securely to providing detailed tracking information. The store was clean and well-organized, making the whole process quick and hassle-free. I also appreciated their helpful advice on shipping options that saved me money without compromising delivery speed. I’ll definitely be returning for all my shipping and printing needs. Highly recommend this location!”
“The gentleman at the store was so kind and was so sweet to the kids I had with me that he even made sure they got lollipops. They were so excited. The staff is always pleasant at that location; this is the first time I took my nephews in and it was just cute”
“I live in the area and have always used this UPS. The staff is always so kind and helpful. Luke was so kind as to help get my larger packages out of my car! I highly recommend this particular UPS store!”
“I needed to return a package. I ran into a drive named Blue out and about and asked if he could swing by and grab it from my office. He followed me back to my office and took the package. Blue saved me a trip!”
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“Does fantastic printing. Highly recommend for anything like yard signs, stickers, flyers, and mailing. I used them as well for business cards and did a fantastic job”