This Verizon Authorized Retailer provides products and services including plans, device activations, upgrades, and popular phones and accessories. Reviews highlight helpful service for getting updated phones and plans, resolving phone problems, and clarifying billing issues. Staff are noted for answering questions thoroughly and professionally, handling transactions helpfully despite difficulties, and working to find the right device. The experience is described as great and respectful, with customers leaving with new phones and their concerns addressed.