Xfinity Store by Comcast
Internet Service ProvidersHours:
22 Old Mill Blvd, Washington PA 15301 Hours
About Xfinity Store by Comcast
The Xfinity Store provides in-person support for services and equipment. Customer experiences at the location vary significantly. Many reviews highlight exceptionally friendly, knowledgeable, and prompt staff who resolve complicated issues quickly, often providing outstanding and amazing service. Specific instances include helpful assistance with account benefits, efficiently solving technical problems, and providing replacement parts free of charge. These positive interactions are described as making the experience far easier than dealing with the company's broader support system, which some find frustrating. However, other experiences note inconsistencies, such as being given incorrect information by some staff or facing policies like limited in-store phone inventory requiring home shipment. While wait times can sometimes occur, the store is generally recognized for effectively resolving customer problems that are difficult to handle elsewhere.
Most Recent Reviews
September 2024
These workers hav a lot of issues to resolve and the have to take there time to help you
Always help
July 2024
Switched from AT&T to xfinity today. Jordan was extremely helpful and made the process as easy as possible.
June 2024
Stopped in to drop off my old box, started telling me that since I been a customer so long that basically I could trade in my phone and get $500 with trade in, and get a newer Galaxy and pay only $4 a month which was insane! Super nice friendly people that helped a lot and didn’t push!
More Comments(115)
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