Xfinity Store by Comcast
Internet Service ProvidersHours:
22 Old Mill Blvd, Washington PA 15301 Hours
About Xfinity Store by Comcast
The Xfinity Store in Washington, PA, located at 22 Old Mill Blvd, offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments and pick up or exchange equipment at this location. Reviews highlight that the store provides friendly and knowledgeable service, often resolving issues quickly and efficiently. For example, customers appreciated the staff’s prompt help with complicated situations and technical problems, such as obtaining a power supply cable for a Wi-Fi router. One staff member, named Carol, was especially praised for her helpfulness and expertise, making the experience smooth and hassle-free. The store also handles equipment pickups and exchanges without unnecessary charges, and its staff are described as friendly and accommodating. However, some frustrations exist outside the store, such as difficulty with broader Xfinity support or limited stock of phones, which can be inconvenient for customers needing specific devices. Overall, the store is seen as a positive place for in-person service, with staff capable of providing quick solutions and excellent customer care. Customers value the knowledgeable employees and the store’s ability to resolve issues efficiently, making it a reliable local option for Xfinity services and support.
Most Recent Reviews
June 2024
Switched from AT&T to xfinity today. Jordan was extremely helpful and made the process as easy as possible.
June 2024
Stopped in to drop off my old box, started telling me that since I been a customer so long that basically I could trade in my phone and get $500 with trade in, and get a newer Galaxy and pay only $4 a month which was insane! Super nice friendly people that helped a lot and didn’t push!
December 2023
I have internet only through xfinity. Very impressed by the service. I had a complicated situation which I visited the store twice and they were very friendly and prompt. Out in minutes. Knowledgeable to immediately address my issue. While the broader xfinity company support is frustrating, this individual store was outstanding.
More Comments(128)
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