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November 2023 by Lisa Edwards
Great experience from beginning to end. Everything was explained and all my questions were answered. A special shout out to Ivan Molina for being so helpful!
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November 2023 by Peter Madonna
New, clean and affordable. Ivan gives you great service.
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November 2023 by Susan Mattern
Ivan has helped me for years with my storage needs … he is always friendly and helpful … if you are in need of a storage unit give Ivan a call … he is the best
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November 2023 by Sue Dear
Ivan and Dave at the West Chester location are great to deal with. They answered all of my questions and when my shipment arrived and delivered on a palette, without asking, Ivan helped me unload everything from the palette and then into the storage unit. He was so kind and helpful and I really appreciate it!
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October 2023 by Christine Siddons
Edited!!Went and talked to them and was told that McKee (the owners) do not care that their tenants are upset and realize that some people will move out over the drastic increase but they are sticking with it and more increases may follow. Defiantly a bait and switch. I felt bad for Ivan who was just getting yelled at by everyone there and he has no control over the increase.I loved the place until I received my first rate increase after 6 months. When I signed with them I was told they normally do 10% rate increases which I thought was fair. Lo and behold my first increase came at 6 months and my rate jumped from $62 to $104. Don’t trust what they tell you. They get you to move in and then jack the rates up.
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September 2023 by lauren machemer
Exactly what I needed and was looking for. Facility was clean, well lit and affordable! Would recommend to anyone needing storage.
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September 2023 by Frank Dabundo
I moved 5 units from another Storage Facility due to pricing that was offered online. The online pricing did Not offer any promo pricing or the Website did Not advertise any Promo Pricing. Whatever was offered online was communicated to me as their standard pricing. When I moved over a property manager Ivan Molina who helped me open my units there insisted that their pricing policy as the owners committed to would never change Except every year and never more than 6 Percent. This gave me a comfort level of stable pricing with these units. Six month in I receive a Letter that advised me that my monthly rate will increase 70% yes Seventy Percent. I called them immediately and the call would disconnect without even ringing. I drove over to Personally face Ivan and he put his hands over his ears and spits out a standard statement that was in the letter. Basically the letter gave a bunch of Bull as a reasoning for the increase. The obvious here is you classic Bait and Switch. The owners here are typical Weasels that are just Unethical. I have known Ivan for many years and was surprised he would work with these owners to mislead honest customers.
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September 2023 by Ashley Brady
This review is for my experience with a Uhaul pick up at this location. There was a mixup with my Uhaul reservation and Ivan was extremely helpful with getting the situation resolved. What could have been a very frustrating experience, turned out to be a positive one because of Ivan. He was kind and helpful, and I wish there were more employees like him out in the world.
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September 2023 by Caitlin Lavelle
Really great customer service! Ivan made us feel confident that everything we needed to move would fit in the truck and was very friendly & helpful! Would high recommend and will be using in the future!
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August 2023 by William Scari
Ivan was incredibly helpful and made the entire experience easy. The facilities are great.
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August 2023 by Alex Molina
Great clean spacious facility. Management extremely helpful and knowledgeable.I highly recommend A Depot Storage West Cheater
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August 2023 by Aaisha Fletcher
what a wonderful place to use for storage! Ivan who I call ,””Ivan the Great” and Mike Madonna are the best. They are so friendly and accommodating and very professional. The deals that they have are amazing! I actually moved out of another local storage facility to here because of their deals and far better accommodations. I was at the other storage facility for more then two years. I am so happy that I am now using A storage Depot.AG Fletcher
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August 2023 by NICK NATION
Ivan the Great! Ivan the great! IVAN THE GREAT! This is my 2nd time renting at A-Storage-Depot, so being handled in an amazing way previously I decided to go back for a few months for my pop-up business. Myself, along with two buddies really needed the space for the summer and Ivan, being the legend that he is, knew exactly which unit was best for us. He recommended the 2nd floor 10×15 so we had the perfect blend of space, ease of access, and of course price! So happy with him! When it was time to say goodbye, it was one simple phone call and meet up, no haggle, no frets. Such an amazing experience! Guys, if you need a storage unit, go here, and RUN to Ivan, don't walk!
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July 2023 by CF
By far one of the best experiences I've had in a long time dealing with a customer service representative.And such a plus having a Spanish speaker on staff made my day.I felt welcomed from the moment I walked in .Keep up the great work ,I booked six months and it was such an easy process .Thank you so much ?
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June 2023 by Andrew Hartlove
Very clean and well run storage unit. Best low prices by far from their competitors. Highy recommend that you check it out.
