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“I just brought my bike there for a brake repair and Bill and Travis were so nice. They fixed my bike, no lie, in under 10 minutes! How could you not come here for a repair. Great customer service and quick work! I'd give 6 stars if I could!”
“They seem great. Really nice to see a mature shop with a large selection and techs who know how to work on modern bikes. I’ll just say… why tell someone that you can put on handlebars and a seat post over the phone, then when the customer arrives, you tell them to bring in the rest of the bike piece by piece, only to then say it’s going to take 2 weeks because I took the wheel off and now it’s a “bike assembly.” I would have been happy to put the wheel and seatpost on myself ?. I had just bought the bike, so it was all taken apart. I’m not a moron, I can put a front wheel on guys. So can you. It takes 45 seconds. So I ended up not spending $300 at the store for the “assembly” and new road shoes. I will return because it seems like a nice shop, but please don’t tell me putting on a wheel becomes a “bike assembly.” I travelled 40 minutes only to have to go somewhere else.”
“Excellent service. Quick responsive, brought my wife's gravel bike in for new disk pads. They replaced them for a reasonable price. Great local bike shop with qualified mechanics.”
“Great bike shop, very helpful. Daryl and Tom are always willing to answer my questions, and never make me feel stupid. Best of all, they are honest about repair work time frames and their availability. Both Daryl and Tom make useful recommendations for parts and accessories and only recommend upgrades they believe would really help improve the ride.”
“I had an absolutely amazing experience with LoweRiders. I purchased a bike from somewhere else and realized very quickly...something wasn't right.
Today I called LoweRiders for information on getting my bike tuned and Becca was so informative on their pricing, offerings, and timelines for repair. I came in and Kristoff did a quick diagnostic and quoted me for a tune up and within an hour of dropping off my bike, it was ready for pickup!
The pricing was fair, the team is prepared, and the customer service was incredible. I'm sorry if I misspelled anyone's names, but thank you for all your help! I took my bike out immediately after and it worked like a charm!”
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“The staff was very friendly and helpful. They made the purchase process super quick and helped load the bike once it was ready for pickup (shipped from warehouse and assembled by staff)”