Kia of West Chester serves the residents of Philadelphia, Exton, Ardmore, Springfield, West Chester, and surrounding communities. The dealership offers an extensive selection of new Kia vehicles, including the Cadenza, Forte, Optima, Sorento, Soul, and Sportage. Customers report outstanding, fast, and pleasant car buying experiences. The process is described as easy, painless, smooth, and with no hassle or pressure, with staff working within time constraints. Salespeople are highlighted as enjoyable, professional, and the best ever dealt with, often going above and beyond. This includes opening customers' eyes to new options, diligently negotiating comfortable prices, and vouching for agreements to rectify issues. Follow-up after a purchase to check on happiness and answer questions is also noted. The service department provides very friendly and professional service. They remember returning customers, explain everything well, and are always available for questions. During visits, such as for a recall involving a software upgrade, they may also include pleasant surprises like vacuuming the car. Many customers, including long-time owners of other brands, leave as proud, happy first-time Kia owners, having had a same good experience when upgrading to a new model.
Immanuel was great, attentive, not pushy, and was able to get me exactly what I wanted!
December 2025
Amazing customer service from start to finish while unexpectedly needing to purchase a new vehicle. Everyone at the dealership was very welcoming and made the process very easy. Shoutout to Kyle for all the help! Will continue to do business with them.
December 2025
Sharif was so easy to work with. He was not pushy and was willing to help us determine the best car for us.
