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December 2023 by Rick Fosbrink
Called 5 times and no answer
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July 2022 by Kelsey S.
They are the biggest scammers. Insurance paid them over the actual price, they still tried to charge me. Called them and resolved it, 2 months later charge me 300$+ and said they can't do anything cause it's a closed case? But you were able to charge me when it was already closed? shouldnt even be a legitimate business . Should be closed down, and I'm sure people should be in jail for fraud and money laundering. Doesnt even deserve 1 star.
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July 2021 by Heather Katherine Brady
THEY ARE NO LONGER LOCATED AT ALLEGHENY COUNTY AIRPORT. THEIR NEW ADDRESS OS IN CURRY HOLLOW SHOPPING CENTER, NEXT TO LEVIN FURNITURE AT 330 CURRY RD., PITTSBURGH, PA 15236
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April 2021 by Jonas Portillo
Their phone number doesn't send you to their office and they aren't even located here which you wont find out until you get there.
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January 2021 by Molly Yeckel
Called to get a car dropped off to me at Bowser Collision Center in Jefferson hills for when my truck is getting fixed and was told they couldn’t get a car to me at that location. Even though they’re located in West Mifflin. 11 minutes away.
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November 2020 by Tracy Jordan
Good customer service
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August 2020 by Angela Winstead
The rental I received had a tire with a slow leak that I had to continuously add air to. Over the course of 3 weeks I had to stop every other day to put air in the tire. I was never compensated for the inconvenience, they never offered an apology, even worse, I couldn't get a different car. I tried calling to get a new rental car and was never able to get through and speak with a representative. In their outgoing message it said to email the manager which I did and never received a reply or a phone call back. They also charged my debit card without letting me know and overdrew my account. They never called to get payment from my car insurance. It was a whole mess with them, my car insurance, and my bank. The customer service and communication is awful. Renting a car is for convenience and my experience was anything but. The West Mifflin Hertz gets a zero from me. Good luck.
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June 2020 by Amber Alexander
Ryan was very polite, I was in and out in no time with everything explained and car examined perfectly.Thanks.
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June 2020 by Virginia A. Altmiller
Had a great experience there today. First time with Hertz.
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March 2020 by Molly McCartan
Called to get a car dropped off to me at Bowser Collision Center in Jefferson hills for when my truck is getting fixed and was told they couldn’t get a car to me at that location. Even though they’re located in West Mifflin. 11 minutes away.
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February 2020 by allen close
They picked me up when they said they would and everyone was very helpful and friendly.
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February 2020 by Lissa Ludinich
My car broke down at a job with 1.5 hours before I was due to my next disabled client.went online to reserve a rental with another company,got a ride and got there only to be told they dont have a car. Went to 2 other rental places on the same street with zero results. Feeling defeated and worried about having to call off the rest of my day i tried once again and explained my situation and these wonderful employees started everything right there on the phone and i got there with 30 minutes before I had to be at the next job site and my rental was ready to roll..... I cant say it any simpler than this..... Sometimes employees efforts can be over looked but i hope the guys working at Allegheny county airport in west mifflin pa are recognised for the heros they were to me and the blind client that needed me there. They really came through and they were my heros! And i got to work at 3pm on the dot!
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January 2020 by Patricia Aubrey
Employees from management to shuttle drivers were all friendly and helpful.
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January 2020 by Stephen Och
Very easy. Very convenient!
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January 2020 by James Jacko
Quick, easy, and delivered on service promised.
