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December 2023 by Anna
Love Johnny Rockets but this location is a
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October 2023 by Domneak Spino
It wasn't all that good tbh milkshakes are good but really thick I had to pay almost 25 bucks just for me and I really hate how kennywood has debit only I miss the good old days when there was cash. And the cheese fries were really cold and greasy and it tasted like the fryers need to be changed.
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September 2023 by Geoff Warholak
Stay away. Far away. This place is disgusting. Filthy tables and floors. The food is cold and our chicken fingers weren't even fully cooked. The staff is oblivious. The girl with the long black hair couldn't be bothered to get off her phone when I simply asked if they could put the toppings on my fiance's burger (it came out as a patty and bun lol). Kennywood has gone downhill but this establishment is the epitome of how far they've fallen.
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September 2023 by scott buchanan
This place is a dump, first of all it was dirty, floor dirty, tables dirty, chairs dirty. Food was not good, tenders and fries cold. Burger was not made as I wanted and staff was rude and unprofessional. $50 dollars?? What a waste of money. STAY AWAY !!!
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August 2023 by Wolf
Came here Sunday and idk how Kennywood let this place go down hill. Only positive was the one hostess/kitchen staff for bringing or milkshakes. I feel if Kennywood can't keep up with this place dirty tables, food not cooked right. Then they need just bring back carousel of kitchens they had better experience then this place.Kid-friendliness: Has kids items
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August 2023 by Joe Crisswell
Extremely over priced food and terrible service. Only 2 kiosks and one was broken but they didn't put a sign up to acknowledge it just waited till your order failed then came over to tell you.
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August 2023 by Melanie Stanziola
We have been going to Johnny Rockets at Kennywood for years. The restaurant has never been the cleanest, but this year, it was awful. The tables were all dirty and no one was cleaning them between customers.The new ordering kiosks have few options for customization and there are fewer menu items than previously. Our burgers, chicken, and fries were cold and without the flavor of past visits.We were very disappointed and won't be returning.
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August 2023 by Nicholas Stanziola
The entire restaurant was dirty. Zero effort was expended to clean any tables during the duration of our visit. All of our meals were dried-out and not hot. This place has gone downhill and deserves an overhaul or the wrecking ball.
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July 2023 by Teresa Zink
My 3 grandchildren, husband, and I ate here around 3:00. We wet up to the register but, were told to use the touch screen to place our order by staff. After we entered the orders of 5 people and tried to pay, it froze. An employee tried to get it to work but, couldn’t while the rest of us used napkins to clean off a table because they were ALL filthy and so were the seats. After finally sitting down, my husband told us that we had to come up and redo the order into the other screen. After 20 minutes of trying to order and clean our table, our order finally went through with the other touch screen. We were starving and always loved eating at other Johnny Rockets on cruises, etc. Our number was called, and we received our order. What a disappointment and rip off! We paid over $100 for cold, burnt hamburgers with stale buns and cold fries. Two of the burgers were supposed to have bacon and did not. I have NEVER received a meal like this!!!! We should have taken it back but, by then the line for the touch screen was out the door so we did not. I truly wish we’d read the reviews and saved the $110 to eat somewhere else!!!
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July 2023 by Debra Hoffman
The food wasnt good! Waited so long fir it! Pop was all carbonation! To pay $45 for food, it should be good! Plus we ordered a side of fries because we didnt know until we saw the actual menu that they came with the burgers! We ordered from a kiosk and it didnt say! Very disappointed in this restaurant!
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June 2023 by Makayla Nelson
The place was all around disgusting. Trash cans full. Food and soda all over the floor. No ice in the machines and the food was down right nasty. Worst “restaurant” I’ve ever been too.
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June 2023 by Neptune Pluto
Automated menu is terrible no way to ask questions or even order a burger with no bun for example . High prices. You can’t hear them call your order number over the music. I didn’t think I needed to read reviews of a generally pretty good burger chain before wasting so much time and money but I should have.
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June 2023 by em h
Ordered a hamburger, it was thin and a quarter of the size of a normal hamburger and it was cold. Don’t waste your money.
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June 2023 by Sean Delaney
I bought a $14 burger and fries on Wednesday that was cooked on Tuesday.
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December 2022 by Sasinun Santisarun
Very disappointed. The burger is very cold and couldn't have it. I went to ask for the new one that more fresh but it's the same result. The price for burger is petty high compared to the quality. It would be ne and last time for us.
