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April 2025 by Jacob Bacci
Did not make a purchase, but I was happy to see a variety of furniture for sale. Instant boost over goodwill!
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March 2025 by Barbara Pattison
Large store with wide variety of sizes for clothing. Nice space between aisles, didn't feel crowded at all. I would go there again when I have extra cash to spend.
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October 2024 by Mina Kimak
Agreeing with what at least one other customer said on here—they kicked me out before closing, probably because of their clocks being allegedly ahead even though I still had 10 minutes, needed to scan for a quick pair of heels for an event the next day, probably wasn’t even going to find anything or purchase anything and be out of there as fast as I came in. Tried to explain this briefly to an older female employee who stopped me, she didn’t care to hear it and just “noped” me out of there very abrasively. I work in customer service and have had customers run in last minute, and as long as they are respectful and timely (as I was) there should be no issues. At the very least I should have been able to check to confirm they didn’t have what I needed. Disappointed that I’m not treated with the same respect that I always give. Will be sticking with Goodwill down the street from now on, they’ve always been kind to me
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August 2024 by Alexa S
I've always liked coming here. I've shopped at this store occasionally for like 18 years. It's one of the few thrift stores that has reasonably priced items. The store is pretty much always clean. I like going in the morning because it's pretty calm then. I almost always end up buying something for someone in my family. I love that they have sales. So on any given day, two color tags will be 50% off and one color tag will be 99 cents. I was actually there today and found many NICE things for only 99 cents. This is definitely a fun place to go look around. The most important thing to remember about this location though is that they do not give plastic bags for your items. You have to remember to bring your own bags or you can buy a red reusable bag for a dollar. The Uniontown location is nice also if you're ever in that area.
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July 2024 by B C
Found a few things
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May 2024 by PGHReviews
I recently had an incredibly frustrating experience at the Salvation Army store in West Mifflin. Not only did they chase me out of the store with a false battery-operated wall clock, but when I confronted them about it, the response was shockingly aggressive.
Instead of acknowledging their error, they defensively compared their clock to those in banks, which was entirely irrelevant. Last time I checked, banks don't arbitrarily set their clocks differently from the rest of the world just to inconvenience customers.
Their clock being off by 7 minutes resulted in them closing early, effectively robbing customers of their shopping time. And who knows, maybe they open early too, using some mystical clock only they know about.
To top it off, the staff had the audacity to talk negatively about me when they thought I couldn't hear them because of my headphones.
This level of unprofessionalism and aggression towards customers is completely unacceptable. Corporate needs to step in and address the behavior of their employees before they drive away any more customers. Needless to say, I won't be setting foot in that store again.
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February 2024 by Kevin Bartlett
Lots of great clothing, toys, cds/dvds, furniture and home goods
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November 2023 by Arii K.
BEST THRIFT STORE!!! 100% recommend if your thinking about going,best vintage items and great clothing! Also have changing rooms and great music.And the best employees!!!
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August 2023 by Jon Mckee (Mckolivertwist)
This complaint is about one person only, complete and totally disrespectful, said it was 5:55pm meanwhile it’s 5:49 and she gets extremely nasty and says the store is closed the we need to check out and leave, no respect what so ever. Red head with maroon jacket worked evening 8/21/23. Take some customer services classes or find a new job. Other then that merchandise is great found a lot!
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July 2023 by Megan Kukla
Tried to come in at 5:45 on a Saturday when you close at 6 to look for 1 quick thing and when I walked in I was told you guys closed at 6 and we were told to leave very rudely
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June 2023 by Christian Connor
Worst customer service ever..line 10 deep & one man working moving like molasses..other workers walking around putting clothes back..never calls anyone to open another register up..will watch you standing there in line for 25 mins without a care in the world..its a joke here..customer service is
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January 2023 by Jesse Leubner
Clean, well organized Salvation Army store! Lots to choose from!
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January 2023 by Jonathan Kelly
I love when it comes to donating big stuff as well as interesting stuff helping people with clean outs and the store itself
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December 2022 by JnJ-searching4thetruth
Great place good priced, a little empty today though
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October 2022 by Cinda
I used to frequent this store. I went 3X a week and loved shopping there. However recently they've been pricing things extremely high. I saw a set of bowls for $150 here and found the same ones in better condition on Mercari for $80. Shame on Salvation Army for taking advantage when all those items are donated. I will make sure I tell people to donate and shop elsewhere and suggest you do the same if you're reading this.
