Based on customer reviews, Gerrity's Ace Hardware is a nice store with a lot of inventory and is well stocked. The store has everything you need, so there is no need to go to Lowe's or Home Depot. The people there are super friendly, helpful, and kind. They provide great customer service and are a shining example of what good service should be. Customers appreciate that the staff go out of their way to help, even for small purchases like an 85-cent bolt, and they let customers make sure parts fit before buying. The store is conveniently located. One customer found straw for outdoor cat houses during frigid sub-zero temperatures. Another customer noted a young man on his first day was pleasant and made great conversation. Overall, it is an awesome place that looks great, and customers love going there for the local people trying to help.