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October 2023 by Kelly Downing
Stopped by today to make a donation and was assisted by a really nice and helpful gentleman. The visit was quick and pleasant.
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September 2023 by JU LEE
Very rude attitudes like I owed the guy a million dollars ?
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September 2023 by Nichola Rainey
The attendant is always rude no matter the day. What I can say is he opened promptly at 8 am but as I was unloading I said hi- absolutely no response from him. He is rude, has 0 customer facing friendliness. I have driven out of my way to avoid Wexford if I much prefer going to the Cranberry location.
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August 2023 by Bill Lucarell
THE PLUSESThey accept more than other Goodwills and have clearly labeled bins to drop your stuff in.They accept shoes and blankets.The hours are reasonable.The process is easy if you prepare your donations correctly.THE DOWNSIDEI have seen many negative reviews about the employee who works outside with red hair and a beard. Those reviews are accurate. If only one person complains, then maybe it's the complainer, but if many do, then it's the employee. He has no personality and is very abrupt with donors. I was putting the on the cart the morning of 8/9/23 (like he has instructed me to many other mornings), and he nastily told me to throw them in the bins. He treats others like that. Maybe some coaching can do the trick and make him a better employee.
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July 2023 by B VH
Great place! Staff is always friendly and helpful. Always finding something great! Thanks again guys, you guys are the best.
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May 2023 by Samra Savioz
The worst customer service experience ever with the rudest employee. I have made three donations over the course of the past week, and each time the same employee has become increasingly more rude.
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March 2023 by Phil Crawford
It was very easy to drop off at this location. However, the attendant, was very rude. The only thing he said the whole time was put your stuff on the cart. And then the stuff I put on the cart was good stuff! Then he proceeded to throw the stuff into the appropriate bins. This is stuff someone’s gonna eventually buy. I’ll continue to donate to Goodwill. But never at this location again. Didn’t catch his name, didn’t really care either. He was a large guy with red hair and beard.
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December 2022 by sarah w pgh pa
Easy to drop off items for donation, in the back of the building. Some woman didn't want to wait so she just cut in line which I didn't appreciate but that's not Goodwill's fault. Be kind we're all trying to do good here
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December 2022 by Matthew F. Brown
I've donated here at least a dozen times. Seems like the receiver each time is in a worse mood than the last time. During today's visit the receiver wouldn't let me move the cart next to my car to make unloading easier. When I asked why (twice) he just looked at me. I'll be going elsewhere from now on.
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April 2022 by Aaron Hahn
Just pulled up and dropped off. Couldn’t have been easier.
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September 2021 by Bridget Elizabeth C.
This is a nice place. Although smaller, it has nice stuff for really cheap. I was able to get a cute sweater for a concert here and it was of pretty good quality. Id overall recommend coming here.
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July 2021 by Justine
We came to this donation center for the first time after our normal Goodwill wasn't accepting donations. There was nothing "express" about the experience...you unload and sort all of your own donations while the one miserable worker watches and scolds you for doing it wrong. Not a great experience and will go out of our way next time to donate elsewhere.
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July 2021 by Jeff
Easy drop off area. Helpful staff.
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June 2021 by Firelizard
Drop off was quick and easy. I learned a lesson; if you leave items overnight, please DO NOT BLOCK the doors with your items. The staff has to clear that out of the way 1st, before they can place the bins outside.
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March 2021 by Matt Howell
Never been in the store, but it's a good spot for dropping things off. Still taking donations during the pandemic, but you have to unload it yourself and do a bit of sorting into different bins. Staff is not always the friendliest. Still it's a blessing to have an easy process for donations.
