Mailbox Centers near Whitehall, PA

“I had such a wonderful experience with UPS thanks to Allison! She went above and beyond to help me with an international shipment that I was honestly a bit nervous about. Not only was she knowledgeable and professional, but she was also incredibly kind, patient, and supportive throughout the whole process. She made everything feel easy and smooth, and I could tell she genuinely cared about making sure it all went well. I left feeling confident and grateful, and I just want to say thank you Allison! You truly made my day.
UPS is lucky to have someone like you! :)”

“I love this place. Stuff is very professional and knowledgeable and always greets you nicely.
Better than any other UPS place. I would drive longer just to go to this location.”

“Ken was incredibly helpful and patient. I had a problem with my package being returned from another location, and he took the time to fix everything, update the address, and make sure it was done correctly. He went above and beyond to help me and was very kind and professional. I really appreciate his excellent customer service!”

“I gave The UPS Store an 8 out of 10 because overall my experience was really good. The staff was friendly, the service was quick, and everything went smoothly. I didn’t give it a 10 just because there are always little things that could be improved, like shorter wait times when it’s busy or adding a few more services to make it even more convenient.”

“This is now my go to mailing hub. The staff is super friendly and they give personalized service. I am always greeted with a smile. They took the time to get to know me and send me my receipts by email which helps me to keep track of them better - no paper to lose. Someone is always there during their hours - this was a problem at the grocery store I was using. I love the one stop drop off location - I can drop off all my - USPS, FedEx and UPS - at one convenient location. No more running around town to different locations. I highly recommend this business!! Keep up the great work.”

“Love this UPS! I have never had a bad experience at any locations I've been-- but this location tops the cake. They are always so kind and friendly no matter the time of day, year or amount of people in line! They make it so easy to do to return packages. They are also super helpful if you need help with any packages as well,”

“The Palmerton P.O. IS a professional atmosphere where people can go in and send out mail with tracking for assurance their package will arrive. It is only on average between $0.10-$2 to jump up from 1ST Class to Priority Mail (depending on weight and distance) and it includes the tracking information to rest easy knowing when it is delivered.The counter associates are friendly, professional and they DO seem to know everyone. The two female clerks inside the building make it their business to know their job, the postage rates and services. Palmerton PO also has at least one new staff as well to beef up mail services. They ARE helpful and it is only the customers' candor that warrants the responses they receive.The mail delivery can be faster, but think about how there is limited staff, increased quantity (anywhere this would pose to be a challenge) and people taking off for personal illness things will slow down.Since the 2020 COVID-19 pandemic and beyond, I have yet to have to call down there and say I am missing anything (whether a letter, package etc) and I am happy to claim since living here in early 2016, NOBODY has ever tampered with my mail.Also, the individual that cleans the post office lobby areas is always doing an excellent job keeping the place CLEAN AND SAFE! You can clearly tell she is generous with the cleaning service/products!Keep up the great work and thank you for the service!”

“Stopped by this store today and was dropping off a regular return but since I'm traveling I don't have access to easily package and wrap it myself. The lady who was working the register was very nice and offered to pack it into a box and put bubble wrap in for me. Thank yall very much!! Excellent customer service and would come back again if I were in the area again”