The AT&T Store in Wilkes Barre offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can find various wireless data plans, including flexible prepaid options with no annual contract or credit check. The store provides unlimited data plans that include access to the nationwide AT&T 5G service at no extra cost. Reviews highlight the excellent service provided by the staff. Customers appreciate the knowledgeable and patient employees who assist in selecting the right devices and plans. A representative named John received praise for his friendly demeanor and thorough support during a recent purchase of an iPhone 15. Another employee, Johnathan P, is noted for his exceptional communication skills and calm demeanor, even during busy times. Dario is also recognized for his friendliness and helpful guidance in finding the right phone and accessories. Overall, customers report positive experiences at the AT&T Store, emphasizing the staff's commitment to providing quality service and support.
great service here. Drew spent about two hours with me transferring my data over to a different phone when i had no idea what to do. didn’t make a sale but gave me the time of day anyways. very thankful for the support here at this location.
November 2025
had great service here tonight, I was just stopping by to ask a couple questions and didnt feel like they were trying to make a quick buck off me. Just honest answers about phone plans and some good advice about how to go about switching to a new plan to save some money. Friendly, straight to the point, and very professional.
September 2025
My experience was phenomenal and they did everything in their power to help me out. Got new phones and a great price for service. It couldn’t have went any better
