AutoZone is a leading retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the store for its helpful and friendly staff, especially highlighting employees like Ben and the manager. Ben is known for going above and beyond, often assisting customers by checking under their cars, ensuring they select the correct parts, and even performing free installations. His dedication is appreciated, especially by those who feel supported during stressful car issues. The staff at this location is described as kind, diligent, and attentive, with some customers mentioning they saved money on parts and received quick, effective service. The store provides a welcoming environment, with staff willing to help with diagnostics, advice, and even small gestures like offering coffee. Overall, AutoZone on Kidder St. in Wilkes-Barre, PA, is recognized for its excellent customer service, knowledgeable employees, and commitment to safety and customer satisfaction.
Went to purchase a part and the manager Tim personally came out and helped me find exactly what I needed. Without asking he helped me get what I needed and a few more items I didn’t know I needed for the job.
June 2026
Best AutoZone in the valley. The team is helpful and the manager makes you feel welcome.
April 2026
Thank you Robert for being so kind! He gave us the best experience at Autozone. He helped install our rear and front bulbs. HE'S AMAZING! ⭐ ⭐ ⭐ ⭐ ⭐
