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“Our experience purchasing a vehicle from Wyoming Valley BMW was a pleasure from start to finish. We ordered an X3 M50 in early November. It took a little over a month to be built and delivered. During that period I had a few questions which were always answered quickly and professionally.
From the client advisor. Billy Clagett (who was there start to finish), to the finance manager to the person who explained the features of the vehicle; every person we interacted with was not only professional and polite but went out of their way to way to make the process easy and enjoyable. Over the years, we have purchased quite a few new vehicles and both my wife and I felt the this was the most pleasurable purchasing experience ever.”
“I had the pleasure of dealing with some amazing people at the dealership. Ellie Clarke was my sales person and she went above and beyond to help us get the truck we wanted. We had originally picked a white Chevy Colorado but my wife saw a Desert Sand colored one that she like better. Ellie and her team made it happen. Thank you Kayla the Sales Manager and Jennifer in finance who helped us get a great interest rate. I would not hesitate to recommend this dealership. The people are what make the difference. Thank you again Ellie, you were a pleasure to work with!”
“Went to purchase a part and the manager Tim personally came out and helped me find exactly what I needed. Without asking he helped me get what I needed and a few more items I didn’t know I needed for the job.”
“*EXCELLENT* this place has a massive amount of parts and anything else you could pretty much want for your car they even have candy how about that. If they do not have a part for you they will order the part for you the guy was very kind at the front it will allow me to go through and do a review and to speak with me about the business and to give me the ins and outs and dynamics of it which I really appreciate it very much. I got some great pictures along the way and had a good conversation!!! Be blessed and thank you guys.
They also have a rewards program so. So every purchase that you make about $20 before tax you get one store credit when you get five store credits you get $20.
Can't beat that man!!!!”
“Just picked up material to paint the inside of my dump truck bed, gotta say Gary is the man! Super nice dude, easy to talk to and extremely helpful/knowledgeable! Definitely deserves a raise, Gonna need to paint my chipper and the rest of my dump truck at some point, will absolutely be back because of him”
“I stopped in today because my check engine light came on and I was far from home. John was absolutely so kind and checked the code and then even helped me check under the hood at some wires and we got it all settled! I would 100% come back again just for the kindness John showed me!”
“I'm from Atlanta and run a small towing business. My front Rotors needed replacing as they were making the steering wobble violently due to the abuse of the northeastern mountains taking its toll on them. Not a single place in town would fix it because the truck was a bit big and intimidating but Peter said "Yeah, I can do this in an hour." and proceeded to do exactly that without hesitation. As an avid mechanic myself I was impressed, and to top it off it was only $150! Had to give him an extra 50$.Could add a phone number online for people to reach him easier but he's getting 5 stars anyway.Service: Brakes”
“Had my bumper,hitch,bedside replaced on my truck after getting rear ended. These techs are awesome at there job. My truck looks absolutely flawless!!! They are fast and extremely talented.”
“Jason Cotter is a great young man, he will do anything he can to help you and he is the best and has a wonderful work ethic and goes above and beyond for his clients!! I definitely know where I’m buying my vehicles from now on and it will be thru Jason for sure!!”
“I just want everybody know that Zachary and employee there at AutoZone went above and beyond to help me with my car it was pouring rain out I was out there the hood up and he came out and he helped me if it wasn't for him I would have never gotten going thank you Zacharyfor all your help very much appreciated. He told me getting drenched up there he finished up with the customers about to go in and then he noticed me turned around help me out without a second thought I appreciate it so much. Prior to that I had asked the guy at the register this was on August 7th. They're in a man behind the register he wouldn't do nothing to answer any questions correctly or anything. I found out later that answer to his question I asked him was wrong. This is the guy behind the register. But Zachary was very helpful knowledgeable and went above and beyond.”
“Took my baby in on Monday, got him back on Tuesday. We got to enjoy the great weather on 03/09.They definintely went above and beyond!The lady at the front desk(can't remember her name) was super kind and courteous.Thanks for your excellent service and will definitely be recommending your shop every chance I have.”
“Anna Tressa, Service Advisor is very kind, knowledgeable and a true professional. I never experience dealing with a service advisor like Anna Tressa who keeps you advised by communicating every detail of the service process. Anna Tressa is extremely passionate in delivering complete customer satisfaction. Anna Tressa is an asset to Mercedes-Benz of Wilkes-Barre and the Mercedes-Benz Brand!”
“I can't say enough nice things about Kat Kerecman! Always goes above and beyond to make sure I'm well satisfied! I always look forward to seeing her when I need service!”
“Kam, Mikael, Felicia, and company were very adaptable, helpful, and patient. I came in super last minute, on a Saturday, to get a flat tire replaced thinking I would have to wait until the next day but they went above and beyond to find the correct tire size (it was originally listed as out of stock) and got me in and out in a timely fashion given the circumstances, all for a very reasonable price. I would highly recommend this center.”
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“David was extremely patient and helpful. He carefully inspected my tire, explained everything clearly, and provided a free tire repair. I really appreciate his professionalism and attention to detail. Excellent customer service — definitely a 5-star experience. Thank you, David!”