The Best Western Plus Wilkes Barre Center City offers a comfortable and convenient stay for travelers visiting the Wilkes-Barre area. The hotel's rooms are clean and spacious, though some may find them a bit dated. Guests have praised the friendly and helpful staff, who provide excellent local recommendations and guidance. The hotel's location is a highlight, with the Kirby Center right next door and a variety of restaurants, shops, and a nearby park within walking distance. However, some guests have noted issues with noise, including from the elevators and nearby traffic. The free breakfast at the hotel is a popular amenity, offering a wide selection of items and a helpful staff. Guests have also appreciated the hotel's history and the personal touches added by the owners. Overall, the Best Western Plus Wilkes Barre Center City provides a solid base for exploring the Wilkes-Barre area, with its central location, clean accommodations, and friendly service.
Guest service was good. Housekeeping staff and restaurant staff were excellent!
November 2024
Staff was friendly. Room was fine, except it was adjacent to the elevators and each time the elevator was used it was loud. Before we figured out what the noise was, it sounded like we were hearing planes taking off! The traffic noise was load too (even with ear plugs!).
October 2024
The hotel had great service and was very clean. It just needs a cosmetic face lift.
